June Virgin flights - any news on cancellations?

[bigdog288]

Thank you.
The flight that is shown on our booking was amended to leave from LHR and doesn’t even show as an actual flight on virgin’s website.
Sadly having now read all the complaints about appalling customer service with jetabroad I don’t think we will see any of our monies being returned. Plus they are charging 400 Australian dollars for every trip that is cancelled by the airlines.

[janeyc]

Originally Posted by janeyc

We're booked on GLA-MCO on June 13th.
Haven't heard anything about a cancellation yet

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Our flight is till showing as active on 'My Booking'.
They emailed us with a schedule change, and now it shows to 'contact Delta'. But still no cancellation !

[bigdog288]

Our flight (which was going via New York) does not exist on Virgin's website. So it isn't cancelled as it never existed in the first place!

[Tiggers Pal]

Originally Posted by janeyc

Our flight is till showing as active on 'My Booking'.
They emailed us with a schedule change, and now it shows to 'contact Delta'. But still no cancellation !

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That’s what ours said on Saturday then the cancellation email arrived on Monday morning. Rather than logging into your booking if you use the ‘flight status’ check on VA website you’ll see if your flight is still showing or not. Try the link below, however, they are only showing indirect flights from Glasgow on June 13th.

virginatlantic/fligh...-06-13/byRoute

[bighal]

Originally Posted by bigdog288

Thanks everyone. Is there an official announcement from Virgin stating they are cancelling the flights until July 13th that I can forward onto them? I guess they are in their rights to change us to a different airline if they can find one operating the route.

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They won't announce any cancellations until a few weeks beforehand to stop people claiming a refund. Virgin have already said that they wont resume flights until August so they should already have cancelled all of June and July flights and be funding people if you asked for one. Virgin need all the cash from all the cancelled flights to try and keep going so are illegally delaying refunding people in the mean time.

[janeyc]

Originally Posted by Tiggers Pal

That’s what ours said on Saturday then the cancellation email arrived on Monday morning. Rather than logging into your booking if you use the ‘flight status’ check on VA website you’ll see if your flight is still showing or not. Try the link below, however, they are only showing indirect flights from Glasgow on June 13th.

virginatlantic/fligh...-06-13/byRoute

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Thanks - that's really helpful. Our flight doesn't show up on there, so hopefully I can expect a cancellation email soon.

[trampslikeus]

Originally Posted by janeyc

We're booked on GLA-MCO on June 13th.
Haven't heard anything about a cancellation yet

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My DD was booked on this flight due to start her Disney Cultural Exchange Programme for the summer.
She received notification from travel agent STA Travel this week that flight was cancelled.
Others on the programme who had booked the same flight with Delta had been informed 2 or 3 weeks previously that it had been cancelled

[allymc316]

Originally Posted by bighal

They won't announce any cancellations until a few weeks beforehand to stop people claiming a refund. Virgin have already said that they wont resume flights until August so they should already have cancelled all of June and July flights and be funding people if you asked for one. Virgin need all the cash from all the cancelled flights to try and keep going so are illegally delaying refunding people in the mean time.

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To be fair, Virgin Holidays have on their website that all holidays until the 12th July are cancelled. Virgin Atlantic say to check your flight on flight status and if it’s not showing it’s cancelled.

I seen my flight disappeared on Saturday and got my holiday cancelled on Sunday and refunded before anything was on the website.

So if the flights not showing it’s been cancelled, which is all flights until mid July. Have a look on Virgin Atlantic’s twitter feed for confirmation.

That’s being said yes the refund timescales are tactical in my opinion as well and that’s after you have been able to get contact and get the process started

[skelfbsfb]

We were to fly out on the 11th July and received our email on Monday of our flight being cancelled.

[1RGJ]

I was going in August, we went through travel bag, we had a code share with the main ticket holders virgin.
2 weeks ago I checked my app, the flight had gone, contacted Travel bag, the flight had been cancelled. No email or notification at all, these flights cost me £3545.

Virgin wont reply to me, told me to go through Travel bag, Travel bag have issued a refund request but nothing happening, no notifications or anything.
I will never go through a 3rd party again after this.