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6 Oct 21, 09:34 AM |
#1
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Imagineer
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Seat selection error please help
Pre booked my seats yesterday with virgin for Aug 22 . Paid £240 as there was no way to go forward without paying .Emailed Kenwood this morning to check that was correct and they said seats are free . Well I’ve been all over virgin site and can’t figure out how to sort it out , endless loops if you go on their “ robot chat “ and 3 hour wait on the phone . Any advice ?
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Marriott 93, MIC lakefront 94,Holiday inn 96,Rosen plaza 98,Quality inn plaza 02,BVP 06,BVP 07 ,Royal plaza 08,villa 09,villa +RPR 11,villa 12,Contemporary 13,BVP 14 ,POR xmas 15,Beach club 16,Beach Club 18 ,Contemporary 22, Sheraton LBV 23,+ DLP 03,17 |
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6 Oct 21, 09:57 AM |
#2
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Imagineer
Join Date: Nov 07
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Economy light is the only class seats are allocated at Checkin. How can MMB take your money for a product it doesn’t sell ? Sounds like either a glitch or Kenwood have booked you into Light or you selected a non standard seat which does have a fee ? If you paid Kenwood then get them to refund else send VS an email with screen shots
Edited at 09:58 AM. |
6 Oct 21, 09:58 AM |
#3
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Excited about Disney
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Hi Disneycraft Virgin now operate a two tier system in economy classic
Preferred seats you have to pay for at £30.00 per person each way these tend to be further forward in the cabin The economy seats further back should be free This should be indicated in the seating plan when you chose your seats If you have already paid I think you will need to contact Virgin to sort out a refund and move to free seats If you are a flying club member you could try ringing them to see if they can sort it for you |
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6 Oct 21, 10:04 AM |
#4
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Thread Starter
Imagineer
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Ahhh it could be that , they are near the front ,behind economy . Is there a way to find out which numbered seats are chargeable do you know ?
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Marriott 93, MIC lakefront 94,Holiday inn 96,Rosen plaza 98,Quality inn plaza 02,BVP 06,BVP 07 ,Royal plaza 08,villa 09,villa +RPR 11,villa 12,Contemporary 13,BVP 14 ,POR xmas 15,Beach club 16,Beach Club 18 ,Contemporary 22, Sheraton LBV 23,+ DLP 03,17 |
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6 Oct 21, 10:05 AM |
#5
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Thread Starter
Imagineer
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Marriott 93, MIC lakefront 94,Holiday inn 96,Rosen plaza 98,Quality inn plaza 02,BVP 06,BVP 07 ,Royal plaza 08,villa 09,villa +RPR 11,villa 12,Contemporary 13,BVP 14 ,POR xmas 15,Beach club 16,Beach Club 18 ,Contemporary 22, Sheraton LBV 23,+ DLP 03,17 |
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6 Oct 21, 10:07 AM |
#6
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Excited about Disney
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If you go on chose your seats on the Virgin Atlantic site and select a seat it should indicate if it’s chargeable or not
From memory the chargeable ones have a red hexagonal stripe while extra leg room have a vertical stripe the free seats are just all white |
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6 Oct 21, 10:11 AM |
#7
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Thread Starter
Imagineer
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Thank you . I just went on and chose 4 nearest the front ,I didn’t realise there is now a charge .
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Marriott 93, MIC lakefront 94,Holiday inn 96,Rosen plaza 98,Quality inn plaza 02,BVP 06,BVP 07 ,Royal plaza 08,villa 09,villa +RPR 11,villa 12,Contemporary 13,BVP 14 ,POR xmas 15,Beach club 16,Beach Club 18 ,Contemporary 22, Sheraton LBV 23,+ DLP 03,17 |
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