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Old 30 Nov 21, 11:58 AM  
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Neil & Stella
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British Airways

Just thought I needed to come on here to shower praise on BA after our flights with them at the weekend.

We flew from Heathrow to Prague on Friday morning for the Christmas markets, but they were cancelled at midnight on Thursday, but we still had a really nice time and can't wait to go again. Lovely city.

Keeping abreast of the news while we over there so knew all about Omicron and about Johnson's briefing. On Sunday when the decision was made to change the rules and that we'd have to get a PCR test and wait for the results we decided to give BA a ring to see if we could bring out Tuesday return flight forward to Monday. After a few attempts we got hold of someone at BA and they moved us forward with no hassle and even better at no extra cost. We lost out on our exit row seats, but that was a small inconvenience really in the grand scheme of things.
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Old 3 Dec 21, 07:00 PM  
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Jockey
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I find them very helpful, glad you got sorted!
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