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Old 21 Sep 21, 09:39 AM  
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#1
act1980
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Calling BA - no answer

Anyone been successful in getting through? A friend of mine is trying to rebook his cancelled flights and no one is answering.

Any tips? Thank you!
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Old 21 Sep 21, 09:40 AM  
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YorkshireT
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I imagine they are snowed. The website wasn’t even working properly last night, guessing it was under so much strain.
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Old 21 Sep 21, 09:41 AM  
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MarkUK
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Originally Posted by act1980 View Post
Anyone been successful in getting through? A friend of mine is trying to rebook his cancelled flights and no one is answering.

Any tips? Thank you!
My work colleague has been trying for a week and no luck. They won’t even respond to his emails.
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Old 21 Sep 21, 09:49 AM  
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Gelatoni
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I had luck calling at 8am.
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Old 21 Sep 21, 09:53 AM  
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act1980
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Can I ask what numbers people have called? Thanks!
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Edited at 06:10 PM.
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Old 21 Sep 21, 09:53 AM  
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tonyhughes2003
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I managed to get through on the 2nd attempt last night about 7pm after being cut off after a 40 minute wait
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Old 21 Sep 21, 09:56 AM  
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Gelatoni
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Originally Posted by act1980 View Post
Can I ask why numbers people have called? Thanks!
I just used this one: 0800 727 800
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Old 21 Sep 21, 10:00 AM  
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munmun
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I am a BA support but honestly they are rubbish at the moment. Early morning usually works
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Old 21 Sep 21, 10:00 AM  
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duchy
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I’m sure they are inundated , but with bookings rather than cancellations , finally !
I’d expect today to be better staffed as they will have probably opened up extra hours to staff from today.
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Old 21 Sep 21, 10:03 AM  
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meegraine
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They're probably inundated but try their online chat too
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