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Old 15 Mar 25, 11:46 PM  
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EllieP
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Just wanted to say a huge thank you for all your replies and suggestions/advice.

We visited the Mercedes garage a couple of weeks ago on the hop and were completely ignored again. Not one sales person asked if we were ok or needed help! Not a great way to sell anything in my opinion or give a good impression to potential buyers!

Today we went to our closest Sytner BMW garage and had a completely different experience. Sales person spent a good 3 hours with us and took us to see another site as we wanted to see particular colours in the flesh. Nothing was too much trouble and found them extremely helpful. We’ve ended up ordering a BMW M sport 118i with pro pack and tech pack in Storm Bay. Can’t wait to pick it up now! Thanks all 👍
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Old 15 Mar 25, 11:52 PM  
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Mr Tom Morrow
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Originally Posted by EllieP View Post
Just wanted to say a huge thank you for all your replies and suggestions/advice.

We visited the Mercedes garage a couple of weeks ago on the hop and were completely ignored again. Not one sales person asked if we were ok or needed help! Not a great way to sell anything in my opinion or give a good impression to potential buyers!

Today we went to our closest Sytner BMW garage and had a completely different experience. Sales person spent a good 3 hours with us and took us to see another site as we wanted to see particular colours in the flesh. Nothing was too much trouble and found them extremely helpful. We’ve ended up ordering a BMW M sport 118i with pro pack and tech pack in Storm Bay. Can’t wait to pick it up now! Thanks all 👍
Good choice, especially specifying the Pro and Tech packs. How long are they quoting for delivery?

My Daughter, Son and I have between us had 9 cars from Sytner in the last 9 years.
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Edited at 11:53 PM.
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Old 16 Mar 25, 03:16 AM  
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Pino_Spetzberg
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Originally Posted by Mr Tom Morrow View Post
My Daughter, Son and I have between us had 9 cars from Sytner in the last 9 years.
Frank will be delighted
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Old 16 Mar 25, 11:07 AM  
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EllieP
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Originally Posted by Mr Tom Morrow View Post
Good choice, especially specifying the Pro and Tech packs. How long are they quoting for delivery?

My Daughter, Son and I have between us had 9 cars from Sytner in the last 9 years.
It’s not a brand new one, they are bringing it down from Sheffield branch for us. It should be there by mid week. It’s a year old (24 plate) with 4557 miles and has great spec on it, was an employee car. Looking forward to getting it now.

I have to say, staff were all amazing and couldn’t fault them. Never looked into BMW before, we've always had VW and Jag was our last one. Really impressed so far.

Edited at 11:12 AM.
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Old 17 Mar 25, 01:46 AM  
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force ten
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Originally Posted by Pino_Spetzberg View Post
Frank will be delighted
the penske automotive group owns Sytner and last year they bought Rybrook and rebranded them as Sytner

Frank has retired from selling car and racing them
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Old 17 Mar 25, 11:45 PM  
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Pino_Spetzberg
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Originally Posted by force ten View Post
the penske automotive group owns Sytner and last year they bought Rybrook and rebranded them as Sytner

Frank has retired from selling car and racing them

OK Roger will be delighted then
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