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Old 17 Jun 22, 07:54 PM  
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laura
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Landry card delivery?

Hi hope this is the right forum, a question about Landry card.
I ordered and paid the $25 for a Landry card on Friday 10th June, payment was pending for a few days and now has been processed, how long does it take card to come through as I’ve downloaded the app but I have no reference number or card/account number to sign into it.
When I completed online application I never got an email or application number for it to say order complete.
Any info would be great thanks x
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Old 17 Jun 22, 08:49 PM  
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caitlinsmummy
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We signed up for new cards for our trip in February and we didn't receive a card at all, it was all in app. We also just used the app on our trip and it wasn't a problem. Have you checked your junk email? X
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Old 17 Jun 22, 09:21 PM  
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laura
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Originally Posted by caitlinsmummy View Post
We signed up for new cards for our trip in February and we didn't receive a card at all, it was all in app. We also just used the app on our trip and it wasn't a problem. Have you checked your junk email? X
I was wondering if it would just be the app but I’ve not received an email at all, checked junk mail just incase as well.
Did find it strange that I got no reference/account number when I put my card details in.
When I go onto app it says enter either receipt number or membership number from card, so can’t access that, will give it another few days then try and contact them thanks
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Old 17 Jun 22, 09:40 PM  
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caitlinsmummy
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Fingers crossed you get it sorted xx
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Old 17 Jun 22, 09:42 PM  
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pudu
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I ordered a new card (old account) around the 28th May and then subsequently ordered and paid for a card (new account) for my wife around 30th May. The old account card has not appeared through the post whereas the new account card was delivered around a week ago.
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Old 17 Jun 22, 09:47 PM  
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Disney2010
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We ordered a new one before our trip but it didn't arrive in time. I used the app instead. When we arrived home, the physical card was waiting for us.
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Old 18 Jun 22, 08:39 AM  
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mike4scuba
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Can be up to 6 weeks depending how busy they are I guess
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Old 18 Jun 22, 09:50 AM  
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laura
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thanks all, hopefully if card is coming it comes before we go, got a bit of time yet lol
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Old 18 Jun 22, 10:08 AM  
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I ordered mine end of May - I don’t have the app but I do have a membership number. I was looking at my account yesterday actually and I have apparently not activated my account? Not really sure what this means. We aren’t going until next year. Was hoping to get a physical card.
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Old 18 Jun 22, 03:21 PM  
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emmsy
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I ordered our a few weeks ago but haven’t received any actual card as yet. Annoyingly they have taken a double payment out my bank account and not responding to my messages about this xx
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