Changed flight times are we entitled to refund ?

[Bee happy]

BA have changed our flights from Gatwick to MCO 31st July from 10.45 to 13.25, this was changed sometime ago but wondering if we had grounds to cancel for full refund as they have changed times of flight ?
We obviously had everything crossed we could travel but now looking highly unlikely if we cancel would receive a voucher would obviously prefer a refund.
Thanks in advance

[ScoopsAhoy]

I think it’s if they change the day, not the time.

[Bee happy]

Thanks for reply, it hadn't crossed our mind but a friend just had refund from easy jet as they had changed time of her flight so thought it might apply to us 🤷

[DisneyCupcake]

Originally Posted by Bee happy

BA have changed our flights from Gatwick to MCO 31st July from 10.45 to 13.25, this was changed sometime ago but wondering if we had grounds to cancel for full refund as they have changed times of flight ?
We obviously had everything crossed we could travel but now looking highly unlikely if we cancel would receive a voucher would obviously prefer a refund.
Thanks in advance

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Sadly that amount of time change doesn't qualify for a full refund but depending on when you are due to travel if you can wait a little while you may find they cancel the flights and then a full refund would be due.

[Optimist]

Have your flight numbers changed? If the flight numbers are different they have cancelled your flights and you can argue for a refund.

Easyjet tried to pull that one on us and I stated that the flight numbers had changed therefore they had cancelled our flights. Got refunded no problem.

[DisneyCupcake]

Originally Posted by Optimist

Have your flight numbers changed? If the flight numbers are different they have cancelled your flights and you can argue for a refund.

Easyjet tried to pull that one on us and I stated that the flight numbers had changed therefore they had cancelled our flights. Got refunded no problem.

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Good point Optimist I had assumed it was just a straight forward time change as the OP didn't mention change of flight number. I strongly suspect the flight number was changed.

[DonkeyCentreArf]

Fairly sure it has to be a significant change in time and less than four hours is unlikely to meet that criteria.

[floridafan101]

I’ve been told it’s 3 hrs difference to be able to get a refund.

[DisneyArab]

We had this last October for our flight to Miami from Edinburgh via Heathrow. Our flight from edinburgh to Heathrow was changed. I’ve tried to find the correspondence to see what the flight difference was. Can’t find it to say for sure but it was only a couple of hours difference. Hubby phoned BA and we were able to cancel our whole booking and had a refund within 3-4 days.

[disneymike]

Before Brexit, this was all governed by the often quoted EU regulation 261/2004, a wonderful creation that once allowed me to claim 600 pounds back for a delayed 'Wow' flight that only cost me 200. Luckily, one thing the government managed to do right before Brexit was port that whole regulation into domestic law, the catchily named 'Air Passenger Rights and Air Travel Organisers’ Licencing (Amendment) (EU Exit) Regulations 2019'.

Now ridiculously, both the EU reg and UK law leave it up to the airlines to define what counts as a significant change, but in the case of BA, for many years they have defined it as 2 hours. The low cost airlines have historically been a bit less generous and defined it as longer periods.

So to cut a long story short, whether this is a flight number change or not you should be able to beat them into a full refund in your case.