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Old 21 Oct 20, 06:02 PM  
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daffodil92
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Mobile For those that have just booked for 2021...

What does your booking say in MDE?
Mine says “Basic Package”. There’s no mention of memory maker or 14 day tickets etc and I just wondered if this is correct?
Thanks for any help x
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Old 21 Oct 20, 06:05 PM  
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sha9
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Mine says Disney Resort Hotel Package on the app.
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Old 22 Oct 20, 06:43 AM  
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daffodil92
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Originally Posted by sha9 View Post
Mine says Disney Resort Hotel Package on the app.
Does it say anything else about tickets or memory maker etc? I booked through Orlando Attractions and I want to be sure they’ve done it right 😖
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Old 22 Oct 20, 07:05 AM  
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Donaldfan
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Originally Posted by daffodil92 View Post
Does it say anything else about tickets or memory maker etc? I booked through Orlando Attractions and I want to be sure they’ve done it right 😖
Why don't you give them a call to put your mind at rest.
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Old 22 Oct 20, 01:48 PM  
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Simba1980
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I understand the Memory Maker will not show up on MDE until it is activated the first time you use it. Mine does show the resort hotel also. Double check your booking in the Manage My Booking section of the WDW website as all the vacation details and extras will be shown here. If they are correct here then I wouldn't be too concerned. I personally trust the Manage My Booking section more than MDE and you also have your emailed confirmation. I imagine your trip is a way off so if it's still not showing the correct info nearer the time then I would suggest calling Disney then. The wait times on the phone are just mad right now!
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Old 22 Oct 20, 04:46 PM  
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daffodil92
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Originally Posted by Simba1980 View Post
. I personally trust the Manage My Booking section more than MDE
That’s really helpful, thankyou. I hadn’t received a confirmation email from OA but after some chasing it came through this afternoon. Will log onto my laptop rather than the phone app and see if it’s all there. Many thanks x
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Old 22 Oct 20, 05:51 PM  
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sha9
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Originally Posted by daffodil92 View Post
Does it say anything else about tickets or memory maker etc? I booked through Orlando Attractions and I want to be sure they’ve done it right 😖
My tickets are there under “tickets and memory maker” however memory maker doesn’t show up until you use it as a previous poster says.
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Old 22 Oct 20, 06:02 PM  
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Originally Posted by sha9 View Post
My tickets are there under “tickets and memory maker” however memory maker doesn’t show up until you use it as a previous poster says.
I logged on and put the reservation details in. I can see the hotels and I can see the guest names. However, there are no tickets under the "tickets and memory maker" section and I can't make park reservations.

Perhaps I'm being too imaptient
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Old 22 Oct 20, 07:23 PM  
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sha9
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Originally Posted by daffodil92 View Post
I logged on and put the reservation details in. I can see the hotels and I can see the guest names. However, there are no tickets under the "tickets and memory maker" section and I can't make park reservations.

Perhaps I'm being too imaptient
I’ve had experience in the past where tickets have taken a bit more time to link.
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Old 23 Oct 20, 12:39 PM  
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Originally Posted by daffodil92 View Post
I logged on and put the reservation details in. I can see the hotels and I can see the guest names. However, there are no tickets under the "tickets and memory maker" section and I can't make park reservations.

Perhaps I'm being too imaptient
I can see a “tickets and memory maker” section. Do you have “tickets and passes”? I can see my tickets in there.

Until your tickets show up you won’t be able to make park reservations. I would maybe give it another few days but then would be inclined to contact your TA to ensure they did it properly.
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