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Car Hire & Transportation Discuss the best way of getting around Florida. |
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4 Jun 14, 08:50 PM |
#21
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Thread Starter
Imagineer
Join Date: Feb 05
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When would we have signed? We did online check in. We went straight to the garage. Would he have signed when leaving the garage with the car? To be fair I didn't even look at the paperwork he handed me after the long flight. And we no longer have it. Seems I could have made an inocent but expensive mistake in which case I won't be using them ever again as they told me to choose from that row. I'm so upset. Nearly £400 on top of our holiday costs all after the event was not what I had planned. We had no debt after this holiday and it seems now we will have and we will have to save up to pay all that off... I could cry!
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June 2007 Masters Inn hotel Kissimmee June 2008 Disney resort tour May2009 Oak plantation villas May 2010 Pop century May 2014 Dibb villa Aug 2016 Dibb villa May 2018 Dibb villa May 2019 Cumbrian lakes villa. |
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4 Jun 14, 08:51 PM |
#22
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Imagineer
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4 Jun 14, 08:54 PM |
#23
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Thread Starter
Imagineer
Join Date: Feb 05
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You would think so wouldn't you! Our holiday was three weeks too that's probably why it's nearly £400 I would never pay to upgrade the car but this time we decided to upgrade to mid size but never would have paid more for bigger now I feel it's been forced on us. It's made me quite sad. We can't afford to have credit card debts.
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June 2007 Masters Inn hotel Kissimmee June 2008 Disney resort tour May2009 Oak plantation villas May 2010 Pop century May 2014 Dibb villa Aug 2016 Dibb villa May 2018 Dibb villa May 2019 Cumbrian lakes villa. |
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4 Jun 14, 09:02 PM |
#24
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Very Serious Dibber
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4 Jun 14, 09:03 PM |
#25
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Imagineer
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In your first post you say you had a prepaid voucher, was this for a mid-size? or did you upgrade at the airport? - if at the airport, I am afraid your charges could be right as looking at the costings you posted, the first transaction looks like a credit? so the $468 could be upgrade charges?
When we had our issue, we had paid for an IFAR class car which on our paperwork specified a Cheverolet Equinox or Equiv, which we had, however they charged us as an upgrade and claimed that the Equinox had been re-classed as SFAR - as we had the original paperwork stating the Equinox the CC agreed with us that we did not receive the upgarde ISWIM?
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July/Aug 2024 - July/Aug 2022 - July/August 2019 - August 2017 - Aug 2016 - Aug 2014 - July/Aug 2013 - August 2010 - August 2009 - Easter 2008 - 1st Family Visit - September 2000 - 1st Visit (couple) |
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4 Jun 14, 09:06 PM |
#26
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Thread Starter
Imagineer
Join Date: Feb 05
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No we chose the midsize at the point of booking our fly drive with virgin holidays.
__________________
June 2007 Masters Inn hotel Kissimmee June 2008 Disney resort tour May2009 Oak plantation villas May 2010 Pop century May 2014 Dibb villa Aug 2016 Dibb villa May 2018 Dibb villa May 2019 Cumbrian lakes villa. |
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4 Jun 14, 09:07 PM |
#27
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VIP Dibber
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When you returned the car, an Alamo rep will have "pinged" the barcode on the windscreen and handed a printout of the final charges to you ( less any tolls or traffic violation). It looks like a credit card receipt. They would have handed it to you whilst you were taking your cases etc out of the car. Are you sure that you haven't kept that, as it would have shown any charges etc then?
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4 Jun 14, 09:09 PM |
#28
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Thread Starter
Imagineer
Join Date: Feb 05
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I mean if the initial booking was $515 why would you ever pay a further $468 for a tiny so called upgrade like that? It's madness! Our paperwork stated midsize and we chose from midsize row. We did not require an upgrade. I'm so cross.
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June 2007 Masters Inn hotel Kissimmee June 2008 Disney resort tour May2009 Oak plantation villas May 2010 Pop century May 2014 Dibb villa Aug 2016 Dibb villa May 2018 Dibb villa May 2019 Cumbrian lakes villa. |
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4 Jun 14, 09:14 PM |
#29
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Imagineer
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Agree...dollar/thrifty have tried it on twice with me during this twelve week trip...
First rental for eight weeks they tried slipping personal accident insurance onto the rental...that would have been over three hundred dollars if i had not spotted it. Second rental they tried insisting i had to pay for a tank of fuel...were not taking no for an answer until i got out my papers and showed them it was a full to full fuel arrangement. Pity that they prey on the customers that keep them in business.
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4 Jun 14, 09:15 PM |
#30
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Imagineer
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Phew! - when I read your post I thought you meant you had upgraded at the airport. It sounds like you were told to pick from the wrong row (accidentally? deliberately?), I know exactly what you mean about not really checking the agreement, because we also didn't check properly, because we had said "no thanks" to all the offers, we never thought for a second that we would be misled. FWIW, the car we picked was only one of five cars in the garage left that day, so I doubt we were directed to the wrong class.
Try not to let it tarnish you wonderful holiday, you will get it sorted but it may take some time. Best wishes
__________________
July/Aug 2024 - July/Aug 2022 - July/August 2019 - August 2017 - Aug 2016 - Aug 2014 - July/Aug 2013 - August 2010 - August 2009 - Easter 2008 - 1st Family Visit - September 2000 - 1st Visit (couple) |
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