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Car Hire & Transportation Discuss the best way of getting around Florida. |
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9 Feb 15, 03:22 PM |
#21
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Apprentice Imagineer
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Have you actually fully read what I've said?
For the 3rd time... I'm not saying you cannot go straight to the garage as people have clearly been successful with this in the majority of the time. What I, Pootle and the website are saying is that you must complete savetime/check in and skip the counter to enable going straight to the garage. Pootle has already kindly confirmed that they were turned away because they didn't complete the skip the counter option. Is it really that difficult to understand? The link with instructions on Alamo's page is right here, clearly states this in black and white: alamo/en_US/car-rental/checkin.html |
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9 Feb 15, 03:28 PM |
#22
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Apprentice Imagineer
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Why have I got emails then when I go through each part of the process telling me I should do these things?
I booked my car, I got an email confirmation with a link to savetime. I completed savetime. I got an email confirmation of this and another link to online check in. Completed online check in. Got a confirmation email with a new link to skip the counter. Completed skip the counter. Got an confirmation email stating I can now go directly to garage and bypass the counter. You really need to read their guidelines and how the process actually works, next time you might be turned away like Pootle was. I'm not sure how a bit of friendly advice turns into the Spanish Inquisition with some people. |
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9 Feb 15, 03:41 PM |
#23
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Guest
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"What I, Pootle and the website are saying is that you must complete savetime/check in and skip the counter to enable going straight to the garage" This is because OLCI is the Virgin and US part of Alamo
How many times have you done Savetime I have tried the link which I know very well and after logging in my details it tells me to go to the Kiosk or Desk " Explain" |
9 Feb 15, 03:44 PM |
#24
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Apprentice Imagineer
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9 Feb 15, 03:52 PM |
#25
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Guest
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9 Feb 15, 03:55 PM |
#26
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Apprentice Imagineer
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9 Feb 15, 04:00 PM |
#27
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Guest
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There isn't as I said it works for you so you think its the norm but its not, I take it you have not done Savetime before. It has to be MCO you have to go to the counter at SFB. I also booked with Alamo Brits if you read other post its not the first time this has happened.
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9 Feb 15, 04:31 PM |
#28
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Apprentice Imagineer
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Of course I think it's the norm because everything I've done coincides with the emails and website instructions.
I can only presume you have not done something you were supposed to. Are you using Alamo.com or .co.uk to check in? I used .com and everything is there as it should be. And as I've said previously, I've done savetime before on other rentals but gone to the counter as the paper says I should. |
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9 Feb 15, 04:37 PM |
#29
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Guest
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9 Feb 15, 04:45 PM |
#30
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Apprentice Imagineer
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I booked through Alamo Brits which is a .co.uk website.
I've no idea what is and what isn't a US ref number, all I know is that I booked a vehicle and I received an Alamo ref number from a UK website. I just followed the proceedure as the emails and website instructions tell me to and here I am. Pootle seems to know what I'm talking about. Unless there's something different about the process when booking on a different version of Alamo that I don't know about then clearly you are doing something wrong to not have the skip the counter option. |
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