AVIS Preferred

[Forkbeard]

Originally Posted by MikeC1964

Can someone please remind me why I tried to do all of this in the first place?!

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Like me you did it to get free upgrades, and bypass the desk at the airport and go straight to your car

I had to give AVIS my frequent flyer no, which I took to be my exec membership number?!? Could that be our problem I now wonder?!?

The app just spits out similar errors for me too.

[Forkbeard]

Originally Posted by WhereIBelong

Why are people trying to use an app? What does it actually gain you? (Other than pain and aggro by the looks of it.)

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I went for the app in the hope it might help me link my online account and preferred membership as someone said it would.

As another incentive I was also told the app can be used to see your bookings and at some point show your actual car. Not a type of car, but the actual car you'll be driving off in?!?

[WhereIBelong]

Originally Posted by Forkbeard

Like me you did it to get free upgrades, and bypass the desk at the airport and go straight to your car

I had to give AVIS my frequent flyer no, which I took to be my exec membership number?!? Could that be our problem I now wonder?!?

The app just spits out similar errors for me too.

See more...

takes a while to qualify for free upgrades, don't need the app to go straight to the garage.

Originally Posted by Forkbeard

I went for the app in the hope it might help me link my online account and preferred membership as someone said it would.

As another incentive I was also told the app can be used to see your bookings and at some point show your actual car. Not a type of car, but the actual car you'll be driving off in?!?

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Don't know about linking account and preferred, didn't matter to us, not using it regularly enough to build tier points etc.

actual car thing... ok, that didn't matter to us. Would have thought that might be very variable depending on what condition a car was returned in, unless they only tell you an hour or 2 before. Turnaround was very quick at Easter when we went - wouldn't have wanted to have to wait if there was a delay in getting a particular car ready.

[youre-nicked]

Two minutes on that 0808 number and he linked my account for me, lot easier than me spending 30 minutes on the computer getting absolutely nowehere

[stupet11]

Originally Posted by youre-nicked

Two minutes on that 0808 number and he linked my account for me, lot easier than me spending 30 minutes on the computer getting absolutely nowehere

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I just emailed, with my preferred number...within seconds my hire was on the app.

they confirmed also, it shows a fee to pay, but the BA vouchers covers it.

[Forkbeard]

Originally Posted by WhereIBelong

takes a while to qualify for free upgrades, don't need the app to go straight to the garage.



Don't know about linking account and preferred, didn't matter to us, not using it regularly enough to build tier points etc.

actual car thing... ok, that didn't matter to us. Would have thought that might be very variable depending on what condition a car was returned in, unless they only tell you an hour or 2 before. Turnaround was very quick at Easter when we went - wouldn't have wanted to have to wait if there was a delay in getting a particular car ready.

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Bypassing the desk is a good thing, but you might want to query the car. For example if you want a Mustang and they give you a Camaro. Maybe that can be sorted at the garage, but I'm not sure.

Also need to understand how this all works with the 2nd driver.

Agreed that app isn't needed, but as I said someone here claimed they used it to do the linking that is proving difficult.

[Forkbeard]

Originally Posted by youre-nicked

Two minutes on that 0808 number and he linked my account for me, lot easier than me spending 30 minutes on the computer getting absolutely nowehere

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Except when I called the number they couldn't do it In fact they struggled to understand the problem. Once they did, they said IT have to resolve it and would get back to me in 14 days or less.

The problem has nothing to do with the app. That's a separate issue.

[Loftus]

Originally Posted by Forkbeard

Bypassing the desk is a good thing, but you might want to query the car. For example if you want a Mustang and they give you a Camaro. Maybe that can be sorted at the garage, but I'm not sure.

Also need to understand how this all works with the 2nd driver.

Agreed that app isn't needed, but as I said someone here claimed they used it to do the linking that is proving difficult.

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I thought that if it was your first time with Avis you had to go to the desk in the garage regardless?

[Forkbeard]

Originally Posted by Loftus

I thought that if it was your first time with Avis you had to go to the desk in the garage regardless?

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Having not done the preferred thing I cannot say what the process is. I've been told you just go directly to the car where the keys will be.

I've never gone to the desk in the garage before, only the desk in the airport. Actually that's a lie. I once rented a convertible and I couldn't work out how the roof came down... garage helped

[WhereIBelong]

You go to the garage - IF they need to take a credit card number or anything else is needed, then next to your name on the board it will say "go to booth" where you will get dealt with quickly and told which bay your car is in. If not, then the bay will be on the board next to your name. If the car is not suitable, you go to the booth and ask for an alternative in the same "class".