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Old 13 Jun 24, 05:16 PM  
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#121
babbymint
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Originally Posted by 4holibobs View Post
So I still haven’t heard from Landry - they took my $100
Dollars, gave me the points on my account for the gift card purchase, but I have no gift cards and they sent me an email saying my order had not been processed.

I’ve raised an account query and sent them an email.

What else can I do? I do not wish to lose $100 ☹️
Did you see my issue? I paid with google pay so the emailed vouchers went to an email address associated with that, that I don’t use.
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Old 13 Jun 24, 06:26 PM  
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#122
stinkyminky
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what does it say on your landrys account history?
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Old 13 Jun 24, 07:50 PM  
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#123
Sonny Eclipse
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Is there somewhere to find a list of restaurants that use the card?
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Old 13 Jun 24, 07:52 PM  
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#124
sha9
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Originally Posted by Sonny Eclipse View Post
Is there somewhere to find a list of restaurants that use the card?
Yes the Landry website.
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Old 13 Jun 24, 07:57 PM  
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#125
Sonny Eclipse
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Originally Posted by sha9 View Post
Yes the Landry website.
That would make sense 🤦🏼🤣
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Old 16 Jun 24, 06:43 PM  
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#126
Nellie75
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How long did it take to receive the gift card?
I have an email which in effect is an invoice, that is $100 and 4x$10 rewards.
This was on the 8th June.
Just wondering if this is enough evidence or will I actually receive an email gift card?
Also, will they see my rewards when I hand over the Landrys card? I can't log in to the app because it wants the bar code from my first receipt. I don't have it because the only time I used it was on a visit in 2015!
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Old 16 Jun 24, 07:58 PM  
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#127
Katnic1
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Originally Posted by Nellie75 View Post
How long did it take to receive the gift card?
I have an email which in effect is an invoice, that is $100 and 4x$10 rewards.
This was on the 8th June.
Just wondering if this is enough evidence or will I actually receive an email gift card?
Also, will they see my rewards when I hand over the Landrys card? I can't log in to the app because it wants the bar code from my first receipt. I don't have it because the only time I used it was on a visit in 2015!
I received my gift cards as soon as I purchased them. One for the purchase and one for the free one. Have you checked junk and the email associated with the apple/google pay if that’s how you paid?
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Old 16 Jun 24, 08:01 PM  
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#128
Nellie75
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I paid using my Chase account. I received an email stating what I had bought, like an invoice, and the money went out of my account.
What should it look like? If that's not a stupid question!
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Old 16 Jun 24, 08:02 PM  
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#129
sha9
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Originally Posted by Nellie75 View Post
I paid using my Chase account. I received an email stating what I had bought, like an invoice, and the money went out of my account.
What should it look like? If that's not a stupid question!
An email that says “here is your gift card”. There’s a link in the email to get the gift card.
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Old 16 Jun 24, 08:06 PM  
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#130
Katnic1
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One says “Landry’s sent you a reward card” and the other says “Your Landry’s e-gift card”

Edited at 08:12 PM.
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