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22 Apr 19, 06:26 PM
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Imagineer
 
Join Date: Apr 02
Location: Somewhere in Spain
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What holy crap is this when people have to resort to asking a forum what their rights are because airlines and I mean ALL airline try and avoid or circumvent the rules.
Hope your journey is okay CL and you arrive home safety 
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22 Apr 19, 06:43 PM
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Imagineer
Join Date: Aug 07
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Basically you make your own way to MAN at a reasonable cost from LBA and claim it back from BA. If you go to any other destination from LBA including going straight home then BA won't have to pay any EU compensation either, same as if you make your own way to MAN by train without BAs approval first.
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23 Apr 19, 05:16 PM
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Thread Starter
Imagineer
 Join Date: Oct 10
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ok - so BA have said we are entitled to compensation under the EUR ruling but have said its €300 per person.
is this correct? as the ticket was MIA - LHR - MAN is that not €600? what do i do? i have asked for them to confirm the offer in writing but also said i will be disputing the amount? |
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23 Apr 19, 05:20 PM
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Thread Starter
Imagineer
Join Date: Oct 10
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sorry just to be clear
the total delay - including travel to Man from LBA was over 4 hours - they don't seem to be taking into account the travel time to man - can they do this? |
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23 Apr 19, 05:28 PM
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Thread Starter
Imagineer
Join Date: Oct 10
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Strike that
Just called me back apologising as they hadn't taken into account the LBA - MAN time €1800 on its way to us now Fab service by BA on this - very quick response |
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23 Apr 19, 06:33 PM
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Imagineer
Join Date: Sep 16
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Good outcome. Thought you might have more of a fight from them, given the LBA-MAN part, but very good that it was sorted promptly.
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