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Tickets Theme Park Ticket questions and advice |
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16 Jan 20, 04:26 PM |
#81
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Very Serious Dibber
Join Date: Mar 16
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Sorry to hear of the issues you are having. I don't believe it's true that your estimated travel date prevents yourparkcode.com from generating your tickets as I put my travel date as Sept. but have successfully generated and linked my tickets to MDE.
You could go to your bank and raise a "charge back" to obtain a refund, just be prepared to provide the generic response e mails you have had as evidence of non delivery. Good luck, hope you get sorted. moneysavingexpert/sh...rd-chargeback/ On page 8 of this thread is a post by "Klook" if you click on the username you can send him/her a private message. Edited at 04:29 PM. |
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16 Jan 20, 05:52 PM |
#82
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Trainee Dibber
Join Date: Mar 19
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Quick question for you - did your tickets come with the same date on as what you had requested? Because mine didn't. I put my correct holiday dates when I bought them - if I log into my Klook account it shows the correct dates and the email confirmation shows the correct date. However, when the voucher came through it had different dates on, with the start date for just after we come back from our holiday! Klook have assured me that, as they are 14 Ultimate tickets they are valid for any 14 consecutive days during the year, and that the date on the tickets doesn't matter. I'm just hoping that I can do Fastpass booking 30 days prior to my holiday, and that the tickets are valid for my actual holiday dates.
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17 Jan 20, 12:07 AM |
#83
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Very Serious Dibber
Join Date: Mar 16
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17 Jan 20, 12:22 AM |
#84
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Excited about Disney
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Thanks as this very interesting to know and exactly how this should work of course, as ordering open date tickets valid any time in 2020 (what if my trip moves earlier?). This is exactly the point I have been making, as well as that nowhere on their site does it say redeemable only 30 days before, but like hitting head against a brick wall so far, again and again. They have even agreed with me but still not done anything to resolve.
I have been told this has now been escalated so I will see what happens. Not happy so far. |
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17 Jan 20, 05:25 PM |
#85
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Apprentice Imagineer
- DIBB Advertiser -
Join Date: Jan 11
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Klook is actually very big and growing. And very credible. You will definitely hear more about them in the future.
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