28th August - Virgin flight cancelled from Heathrow

[CarsonMac]

Originally Posted by AbigailF

The dreaded cancellation email. Despite them saying they were beginning flying to Orlando on the 24th August?

Oh well, at least now we can apply for a refund. The email doesn't actually mention a refund, it just talks about a credit to our account.. surprise surprise..

Anyone else had a cancellation after the 24th August?


edit: return flight from Miami hasn't been cancelled though annoyingly

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are you Virgin holidays or Virgin atlantic?
we still have a flight goiing to MIA for end of August booked as package with VH

[stu1901]

I've just seen on the Orlando airports website that flights from heathrow will start again on october 6th?

[24Toffee]

MCO website has Virgin flights not before 06/10/20

EUROPE
Amsterdam, Netherlands

Delta (from March 28)
Belfast, N. Ireland

Virgin Atlantic (from June 20)
Dublin, Ireland

Aer Lingus (TBD)
Frankfurt, Germany

Lufthansa (from September 1)
Glasgow, Scotland

Virgin Atlantic (from March 31)
Keflavik, Iceland

Icelandair (from September 4)
London/Gatwick, England

British Airways (from September 1)
Norwegian (from December 9)
London/Heathrow, England

Virgin Atlantic (from October 6)
Manchester, England

Virgin Atlantic (from October 6)
Zurich, Switzerland

Edelweiss (from October 2)

[SteveyJ]

Would I be right to assume that if my outbound is cancelled but they don't cancel my inbound then I'm still entitled to a full refund? Want to be sure before I start poking the hornets nest.

[Q_Division]

Originally Posted by SteveyJ

Would I be right to assume that if my outbound is cancelled but they don't cancel my inbound then I'm still entitled to a full refund? Want to be sure before I start poking the hornets nest.

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Assuming it's one booking, yes.

[jonabbie]

Yep return flight cancelled from MCO, 3 October. What an absolute s---show this is!

Can you apply for a refund on the VA website or do you still need to call, text or WhatsApp?

Also, can you change your entire booking to an open ticket on the VA website or is that the same story?

[AbigailF]

Originally Posted by CarsonMac

are you Virgin holidays or Virgin atlantic?
we still have a flight goiing to MIA for end of August booked as package with VH

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Just through Atlantic.

Luckily it was all booked together as a multi-stop so we can get a refund even if the Miami route is still going

[SteveyJ]

Originally Posted by Q_Division

Assuming it's one booking, yes.

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Yep, it's a return booking.

[stu1901]

Has anyone seen this info on more cancellations through an official virgin channel?

[Hughseysar]

Just had our flight out on 3rd October cancelled ... am assuming I can request a refund even though the return is still showing ...
Time to WhatsApp and see what happens ... will then try calling next week , but if after 7 days not had any progress I will be going down the chargeback route