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Old 23 Feb 17, 01:43 PM  
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#31
louloublue_123
Gone all Goofy
 
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Originally Posted by andyb1126 View Post
She was lovely to be fair. I dont know if it helped but it was her that I spoke to earlier in the week when I initially enquired about moving.
Yes I'm sure that helped, I hope I get someone with a bit more sparkle if I ever get through
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Old 23 Feb 17, 01:49 PM  
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#32
dmkg69
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after almost 3 hours on the phone we have jumped ship too and moved to POR
my mde seems a bit confused tho and havent had a confirmation email yet 🙈
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Old 23 Feb 17, 01:52 PM  
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#33
andyb1126
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Join Date: Sep 12
Location: Manchester
Ive had a new invoice but my MDE still says CBR
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Old 23 Feb 17, 01:56 PM  
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#34
ValeSpark
Trying for More Ears
 
Join Date: Sep 05
Think MDE can take a few days to update. This is what was mentioned when we arranged to move to POR.

Just passed 1st hour of being on hold to try and get my money back
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Old 23 Feb 17, 01:56 PM  
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#35
dmkg69
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Originally Posted by andyb1126 View Post
Ive had a new invoice but my MDE still says CBR
i was told i would get an invoice emailed but haventgot it yet although mde is kind of changed!
cant get excited til i see it in black & white!
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Old 23 Feb 17, 02:09 PM  
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#36
Lushie
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Iv been on hold 2 hours 10 mins now 😩😡
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Old 23 Feb 17, 02:11 PM  
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#37
ValeSpark
Trying for More Ears
 
Join Date: Sep 05
Just been cut off after 1hr 20... Argh!
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Old 23 Feb 17, 02:14 PM  
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#38
andyb1126
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Originally Posted by ValeSpark View Post
Just been cut off after 1hr 20... Argh!
Oh my word, how frustrating. Is your number in MDE? Maybe give them your number as soon as you get through to the first person?
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Old 23 Feb 17, 02:27 PM  
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#39
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Old 23 Feb 17, 02:31 PM  
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#40
redredshopper
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Have you logged in/out of MDE?
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