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Old 13 Nov 20, 10:18 AM  
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#41
Col&Ali
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It definitely sounds like a regional issue - I was on and sorted within 20 mins I think. Home Delivery on the Sunday before (my usual slot) and a Collect slot for 8am on Wednesday 23rd - happy with that 👍
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Old 13 Nov 20, 10:25 AM  
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#42
amy56
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Sadly I think there are just so many more online delivery pass holders now since Covid - I know a number of people who haven’t online shopped until the virus and now they have made it a regular thing as they have seen the benefits that many of us have felt for years. It definitely does seem to be region based as looking at this thread peoples experiences have been wildly different from one another.

Hope everyone manages to get a slot they are happy enough with in the end xx
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Old 13 Nov 20, 10:27 AM  
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#43
Jhart
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Finally got on, delivery booked for the 21st - that was the latest date available but I’m happy with that. Hope everyone else waiting manages to get something they’re happy with
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Old 13 Nov 20, 10:28 AM  
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#44
goodevans
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Went on at 7am on PC and held in a queue.
Site kept crashing and refresh of page brought me back to queue page! However i had no idea if i was still really in the queue or had lost my place :-(
Logged in on phone at 8am and suddenly went straight through and booked a slot!
Really frustrating but glad i persevered.
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Old 13 Nov 20, 10:28 AM  
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silverfox46
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Originally Posted by silverfox46 View Post
My daughter is the same, currently on her phone and laptop. She had selected 23rd but payt screen just stuck and message oops when refreshed. Now logged back in for 1 hr 45 mins and still no luck. Unsure whether the slot is booked or not
Just been informed by my daughter that after re logging on and waiting 2 hrs again , her slot had expired. She thought grab the slot , come out and add at leisure so not holding process up. Nothing around here from 20th. She is so annoyed at herself as always had delivery saver and now when wanting it most , she let herself down. The payt screen seemed to be her downfall
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Old 13 Nov 20, 10:32 AM  
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#46
Kat11
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I’m presuming you are all saver customers? I can’t reserve a slot till the 20th as I’m not a saver, but only looking to book for the weekend of the 14th Dec so think I’ll be ok. My Crimbo food is coming from M&S.

It reminded me of ADR/fast pass day this morning. 😍

Kat
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Old 13 Nov 20, 10:36 AM  
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#47
silverfox46
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Originally Posted by Kat11 View Post
I’m presuming you are all saver customers? I can’t reserve a slot till the 20th as I’m not a saver, but only looking to book for the weekend of the 14th Dec so think I’ll be ok. My Crimbo food is coming from M&S.

It reminded me of ADR/fast pass day this morning. 😍

Kat
I also booked one for the 16th today and I had plenty of choice. Depends on localities I guess.

Edit to add ... I’m sure you can log on and do that now though for that date. You’ll just be charged the £4.50 fee

Edited at 10:37 AM.
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Old 13 Nov 20, 10:41 AM  
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#48
Kat11
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Originally Posted by silverfox46 View Post
Just been informed by my daughter that after re logging on and waiting 2 hrs again , her slot had expired. She thought grab the slot , come out and add at leisure so not holding process up. Nothing around here from 20th. She is so annoyed at herself as always had delivery saver and now when wanting it most , she let herself down. The payt screen seemed to be her downfall
I always thought that you lost the slot after two hours if you didn’t put anything in your basket. So I always put bread and milk in then go through the payment process to secure it.

So disappointing for your daughter. Can she try click and collect.

Don’t you live in Teesside or am I thinking of someone else?

Kat
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Old 13 Nov 20, 10:44 AM  
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#49
Kat11
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Originally Posted by silverfox46 View Post
I also booked one for the 16th today and I had plenty of choice. Depends on localities I guess.

Edit to add ... I’m sure you can log on and do that now though for that date. You’ll just be charged the £4.50 fee
Mines only going up to 3rd Dec at the moment.

I suppose if I don’t manage to get around the 14th I’ll have to mask up and go in, but I’m trying to avoid that as they dry my lips out! 👄😂

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Old 13 Nov 20, 10:46 AM  
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I’m still waiting. Been over 2 1/4 hours.
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