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Unread 18 Oct 19, 08:58 PM  
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#1
L222ney
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Mobile UK Passport office wont accept marriage certificate

Anyone had any issues? Had a letter today from HM Passport Office to say is sent them a photocopy of my marriage certificate but I hadnt. I thought myself when I received it that it looked like a photocopy but it is embossed and I am assured that is what originals look like. I have called the passport office but can only speak to someone who is reading notes and he said it says I have to apply for an original from Florida dept of vital statistics. Has anyone else has any issues with passports?
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Unread 18 Oct 19, 11:55 PM  
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Tinkertangled
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I sent off mine from Florida and never had any issues. Yes they do look like photocopies but if it had the embossed stamp like you say then it should be fine. Not really sure what you can do. Is there any kind of complaints or appeals number you can call?
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Unread 19 Oct 19, 12:20 AM  
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Disneyfans
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I got married in Florida and had no issues using my marriage certificate for my new passport.
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Unread 20 Oct 19, 10:05 PM  
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scooby99
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I also sent off my Florida marriage certs (which looked like copies) to the passport office, HMRC, banks, pension companies, utility companies, credit cards, Land Registry etc and all accepted without question.
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Unread 20 Oct 19, 10:23 PM  
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Orlando 2004
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We had no problems when we did ours in 2004. Have you managed to sort it?
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Unread 21 Oct 19, 11:42 AM  
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L222ney
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Not yet, Im waiting for the case handler to call me. Ive explained the stamp indentation, red signature from the clerk and the typewritten at the top being the evidence it was registered with the bureau of statistics and it has been logged on the file.
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Unread 21 Oct 19, 12:34 PM  
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Laura_<3
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That's strange, mine was accepted. Hopefully you'll get this resolved.
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Unread 23 Oct 19, 12:03 PM  
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wombat girl
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We had a problem with VH - as they rejected our US letter on US paper. It transpires they scanned the document - so did not look real.

Maybe ask the person if they have the original document or just a scan of the PC system - I hope they sort it out soon.
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