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Old 2 Nov 19, 10:09 PM  
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Princess Ariel
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Join Date: Feb 17
Mobile Universal AP flex pay question?

Hi I’ve bought 3 Universal AP under the flex pay plan. I’ve made the 50% payment and my first monthly payment is due this month. This is all fine, however I’m not actually activating the passes until we visit next May so the 12 months will go from May 2020-May 2021.
I’m confused as to when the automatic monthly renewal will start? My 11th and final monthly payment will be due in September 2020 but my AP won’t run out until May 2021? So will the auto renewal kick in when the AP expires or in September when my last payment has been made?
I really hope this makes sense to someone 😂 TIA
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Old 2 Nov 19, 10:28 PM  
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gavvy
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So the Pass will run from activation for 366 days

The flex pay is separate, it runs from the date you purchased it, i.e September to September. In august 2020, if you do not wish to renew the flex pay then you need to email cancel the flex pay i.e 30 days before the flext pay contract expires.. The pass will continue to run until its 366 days are up i.e May 2021.
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Old 3 Nov 19, 11:16 AM  
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Princess Ariel
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Originally Posted by gavvy View Post
So the Pass will run from activation for 366 days

The flex pay is separate, it runs from the date you purchased it, i.e September to September. In august 2020, if you do not wish to renew the flex pay then you need to email cancel the flex pay i.e 30 days before the flext pay contract expires.. The pass will continue to run until its 366 days are up i.e May 2021.
Thank you
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