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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
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11 Nov 19, 05:18 PM |
#1
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slightly serious Dibber
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331 days out and no ref number
I’ve booked to go next year travelling Man to MCO. Booked through charter travel after Thomas Cook went bust and had to rearrange.
When we booked we were told that it can take between 6 and 10 months for the reference numbers to come through to be able to book seats. We’re flying PE both ways and as today is the 331 day point I was hoping to have had something. I contacted Charter who said they haven’t received the numbers and following advice on here contacted VA to see if I could get a ref from them, but they say there is nothing on the system but not to worry as they probably haven’t received the list of names from the travel agent yet! I was really hoping to be able to book seats not only to try for good seats on the left but to try and book the bubble on the way back. Has anyone experienced this and do you have any advice |
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11 Nov 19, 05:47 PM |
#2
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Proud to wear my Ears
Join Date: Apr 19
Location: Hebburn, Tyne & Wear
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I gave Dial A Flight yesterday to get a price for September 20th - 4th of October and she mentioned that Virgin had been slow in releasing their dates this year and had only just released the 4th of October - so it may be that they are a few days behind :-)
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13 Nov 19, 02:19 PM |
#3
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Thread Starter
slightly serious Dibber
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So just called Virgin Atlantic again to see if the references numbers had been released and ... they have.
Straight onto Manage my Booking and have managed to snag PE seats 19A and C for our outbound flight. Just have to wait for the inbound to become available as we would like to experience the bubble for that. Can't wait! |
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14 Nov 19, 09:38 PM |
#4
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Getting Excited
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Hi, I hope you don't mind me asking. We have booked through Charter too and was told the reference for seat booking would be given around eight months before departure but we haven't had anything yet. Do I need to ring Virgin Atlantic then, rather than go through Charter? I remember similar with BA back in 2015 and they said it all had to go through the agent so I am unsure.
Thank you and glad you got the seats you were after |
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14 Nov 19, 09:46 PM |
#5
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Thread Starter
slightly serious Dibber
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I called virgin direct, you could wait for Charter to contact you but as they say it could be around 8 months.
I read a few threads on here and someone suggested calling direct so I tried it and it worked. As long as the seats have been released (at 331 days out) you should get a reference number. You can then go on the Virgin Atlantic manage my booking page and select your seats. Give it a try and good luck! |
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14 Nov 19, 09:49 PM |
#6
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Getting Excited
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14 Nov 19, 10:11 PM |
#7
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Trying for More Ears
Join Date: Sep 19
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Have you got it sorted now?
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15 Nov 19, 06:41 PM |
#8
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Getting Excited
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Hi, me again.
Well, I was about to ring Virgin Atlantic and just happened to have an email come through from the agents stating that we have had a flight change and are no longer on the 747 so not much chance of being up in the bubble now That's sorted that one out for me Have a great weekend |
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15 Nov 19, 09:56 PM |
#9
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Thread Starter
slightly serious Dibber
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16 Nov 19, 02:01 PM |
#10
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Getting Excited
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Hi there
No, there is no reference number except for my initial booking reference with the agent. I will give Virgin a ring and see if I can get it Edit to say that I texted Virgin and within two minutes they replied with my reference number! Fantastic service! We had been assigned seats in the middle of the plane and have now changed to a 2 and a 2 at the rear of the plane. So excited Edited at 03:24 PM. |
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