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9 Jul 19, 07:10 AM |
#1
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Stuck in the Tower of Terror
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Magicband upgrade issue - anyone else?
Hi,
So yesterday I ordered upgraded bands for my husband, daughter and myself but after paying it only registered my order. According to the email I only ordered mine and now I can't upgrade my husband and daughters cause the button disappeared. Any idea who I contact? Thanks Gem💜
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The Floridian Hotel & Suit (I Drive) - 2012 Engagement Disney Caribbean Beach Resort - 2014 Honeymoon Disney Port Orleans French Quarters - 2015 With Friends Disney Santa Fe DLP - 2016 With Bro Disney Sequoia Lodge DLP - 2017 With Daughter Disney Port Orleans French Quarters - 2019 With Daughter |
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9 Jul 19, 07:36 AM |
#2
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VIP Dibber
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This is the email address I got a reply from when I had an issue with mine shop@disneyparks.com.
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9 Jul 19, 09:54 AM |
#3
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Thread Starter
Stuck in the Tower of Terror
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__________________
The Floridian Hotel & Suit (I Drive) - 2012 Engagement Disney Caribbean Beach Resort - 2014 Honeymoon Disney Port Orleans French Quarters - 2015 With Friends Disney Santa Fe DLP - 2016 With Bro Disney Sequoia Lodge DLP - 2017 With Daughter Disney Port Orleans French Quarters - 2019 With Daughter |
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11 Jul 19, 01:34 PM |
#4
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Thread Starter
Stuck in the Tower of Terror
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So spoke to Disney, nothing can be done till we arrive cause they don't know what bands will actual go in the box till we receive them which of course is when we get there.
Ridiculous!
__________________
The Floridian Hotel & Suit (I Drive) - 2012 Engagement Disney Caribbean Beach Resort - 2014 Honeymoon Disney Port Orleans French Quarters - 2015 With Friends Disney Santa Fe DLP - 2016 With Bro Disney Sequoia Lodge DLP - 2017 With Daughter Disney Port Orleans French Quarters - 2019 With Daughter |
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12 Jul 19, 10:07 PM |
#5
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VIP Dibber
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This isn't entirely true I think they are trying to fob you off here unless you are going fairly soon. They can open it back up to let you re-choose the one it kicked out. I had 3 out of the 4 I picked go through and eventually they have agreed to reopen it but you need to be insistant on that. they could see on mine within a couple of days which bands were going through to production.
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11 Jul 19, 02:36 PM |
#6
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Apprentice Imagineer
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It let all 4 of mine go through (eventually after many days attempting and could only get 2nd/3rd choices-) confirmation email shows 4 but on my Disney experience the picture where my daughters band should be is blank- so I'm concerned hers won't be there. I was thinking of calling to check but reading this makes me feel I'd be wasting my time.
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11 Jul 19, 03:01 PM |
#7
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Imagineer
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Don't worry if you have your confirmation e mail. I ordered my rainbow mickey band right at the start back in May, but the picture was blank until middle of last month, when it finally appeared
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2023 Pop Century/Rosen LBV 2019 BC/Red Lion Hotel Kissimmee 2017 POR/Floridian Hotel & Suites 2016 Red Lion Hotel Kissimmee 2014(2) Rosen Inn @ Pointe 2014 Rosen Inn International 2009 Rosen Plaza 2006 Travelodge I Drive 2004 Howard Johnsons I Drive |
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11 Jul 19, 03:09 PM |
#8
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Thread Starter
Stuck in the Tower of Terror
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I wish it was that simple but even my confirmation email only charged me for one band. I wish it had been my daughters that had worked more than mine x
__________________
The Floridian Hotel & Suit (I Drive) - 2012 Engagement Disney Caribbean Beach Resort - 2014 Honeymoon Disney Port Orleans French Quarters - 2015 With Friends Disney Santa Fe DLP - 2016 With Bro Disney Sequoia Lodge DLP - 2017 With Daughter Disney Port Orleans French Quarters - 2019 With Daughter |
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11 Jul 19, 03:17 PM |
#9
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VIP Dibber
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God I have been on this for days now 🤪 tougher than getting any adr, I feel like I deserve a gold plated one
What a weary system 😂
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11 Jul 19, 03:40 PM |
#10
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Thread Starter
Stuck in the Tower of Terror
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Stupid isn't it. Surely if I only ordered one there maybe a chance i wanna change the other peoples band later on. But noooooo x
__________________
The Floridian Hotel & Suit (I Drive) - 2012 Engagement Disney Caribbean Beach Resort - 2014 Honeymoon Disney Port Orleans French Quarters - 2015 With Friends Disney Santa Fe DLP - 2016 With Bro Disney Sequoia Lodge DLP - 2017 With Daughter Disney Port Orleans French Quarters - 2019 With Daughter |
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