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Old 20 May 18, 10:04 AM  
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sha9
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Originally Posted by scojo72 View Post
I have done skip the counter many times with virgin.but this year we have booked with Thomas cook.i have tried to skip the counter,but the closest I have come to it is online check in ,which I have completed and got the email with the barcode on it. according to the email I still have to go into Alamo to use a kiosk,but the whole purpose of me doing it online was to avoid Alamo sales staff. So is it right what I am reading that the barcode on the online check in is good enough to skip the kiosk,and just give them my credit card on the exit of the garage.
I had trouble doing STC last year and just went straight the garage with my online check in voucher. I was told on here as long as there was a bar code it was fine. I handed my driving licence and cc at the exit booth with no problems. She was even able to add my sister as an additional driver.
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Old 20 May 18, 11:56 AM  
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Originally Posted by sha9 View Post
I had trouble doing STC last year and just went straight the garage with my online check in voucher. I was told on here as long as there was a bar code it was fine. I handed my driving licence and cc at the exit booth with no problems. She was even able to add my sister as an additional driver.
Thanks for that.its always good to get information off people who have experienced the problems I might be facing.
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Old 20 May 18, 12:05 PM  
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If you leave your online check in page open and open another tab and search for skip the counter and then open it it should open the page with your details on it. Works in some browsers and not others
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Old 20 May 18, 12:39 PM  
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Originally Posted by *cath* View Post
If you leave your online check in page open and open another tab and search for skip the counter and then open it it should open the page with your details on it. Works in some browsers and not others
This is how we did it this year as we didn’t book direct. Just followed the instructions on this thread.
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Old 20 May 18, 04:23 PM  
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Thank you. opening another tab worked .
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Old 20 May 18, 08:07 PM  
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Debit card

I know I can use debit card with Alamo but does anyone know if it works with online check in. I’ve booked with Alamo uk and it asks for no card details and neither does online check in. I know they swipe at the gate but can a debit card be used there or do you Hae to go to the counter.
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Old 20 May 18, 08:47 PM  
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Originally Posted by Dicko200468 View Post
I know I can use debit card with Alamo but does anyone know if it works with online check in. I’ve booked with Alamo uk and it asks for no card details and neither does online check in. I know they swipe at the gate but can a debit card be used there or do you Hae to go to the counter.
A debit card is fine
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Old 23 May 18, 09:09 PM  
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We always book car hire with Alamo and usually do olci and skip the counter which does save time when we arrive. This time because we are reserving the car for more than 30 days the site won't let us do skip the counter. Does anyone know a way around this ?
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Old 24 May 18, 12:41 AM  
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Have you tried doing the online check in, leave the page open, open another tab and search skip the counter. It should open with your details on it
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Old 24 May 18, 02:40 PM  
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After a bit of messing around with TC to get my ref number for Alamo I managed to check in and skip the counter thanks to the guide and the comment from AdamToonArmy.
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