*groan* is anybody else using OLCI and NOT Savetime?

[Guest]

We are using OLCI with Alamo as per virgins instructions..
If you are using / have used Alamo's OLCI, what did you take with you to the garage?
Just the barcode? Or barcode and 6 page rental agreement ?
I'm only asking AGAIN as Virgin and Alamo being less than helpful.

[monique]

You need to bring the barcode and rental agreement, something like 7 or so pages if I remember correctly. Ive done it twice and never had a problem, booked with Virgin.

[Guest]

Originally Posted by monique

You need to bring the barcode and rental agreement, something like 7 or so pages if I remember correctly. Ive done it twice and never had a problem, booked with Virgin.

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Thankyou , that's what I'm afraid of.
Due to a glitch on the site for virgin/alamo check in , it won't let us back in to the site to print off the rental agreement (printer died the first time)
We have the barcode but no agreement .
Spent an hour at the travel agents yesterday and still they can't help us or fix the glitch

[monique]

Have you tried to do OLC again? I've heard people on here say to do that when they forgot to print the agreement. Might be worth a try?

[Aiguy]

Wing it with just the barcode. I've been straight to the garage without the 7 page thing and had no problem.
I've never done olci either

[Guest]

Originally Posted by monique

Have you tried to do OLC again? I've heard people on here say to do that when they forgot to print the agreement. Might be worth a try?

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Yeah that's where the glitch is we try to log in again but it says there is a problem with the card(there's not). Alamo and Virgin know about the glitch but still haven't fixed it in over a week!

[Guest]

Originally Posted by Aiguy

Wing it with just the barcode. I've been straight to the garage without the 7 page thing and had no problem.
I've never done olci either

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This is what we have just decided to do. After all this messing about we are just going to go and chance it . Would love them to tell me to go back to the desk after a looongg 9 hr flight and 2 grumpy kids

[nitram64]

Can't you do save time as well as olci. That way you could print bar codes whilst on website.

[monique]

Well, maybe just take the barcode. To be honest, I don't think they ever looked at my agreement, I took it because I was told I had to but as someone else just mentioned, they never took the agreement, just the barcode and never had a problem.

[danisleigh]

We have done both and have a barcode and instructions to go straight to the garage but no rental agreement, but I am willing to wing it!