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15 Dec 16, 07:13 PM |
#1
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Chilling at Carribean Beach
Join Date: Aug 13
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Florida escapes help
Looking for advice- booked Disney/universal combo with a £10 deposit with Florida escapes. I feel a bit conned as they advertised last chance to buy before prices increased next week( this was in October) I've been checking weekly and they have never increased prices but now adult tickets are £80 pp cheaper. Small print says its £100 to cancel but if I've only paid £10, how can they force you to pay more? I've emailed them to explain and ask them to honour prices. Fingers crossed.
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15 Dec 16, 07:36 PM |
#2
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Excited about Disney
Join Date: Oct 10
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Drop us an email and we can help.
Thanks Steve |
15 Dec 16, 07:55 PM |
#3
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Imagineer
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Looks like your going to get this sorted speedy reply from Florida escapes
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15 Dec 16, 09:56 PM |
#4
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Thread Starter
Chilling at Carribean Beach
Join Date: Aug 13
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Thanks Florida escapes. Quick reply from through email and getting tickets at cheaper price. Would def recommend
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15 Dec 16, 11:37 PM |
#5
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Excited about Disney
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The exact same happened to us. I only booked because they said the prices were going to increase the following day and it never happened, now they are hundreds of pounds cheaper. I emailed as well but didn't get anywhere with them and now I just want to cancel. So disappointing and definitely won't be using them again in the future
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Nikki |
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15 Dec 16, 11:47 PM |
#6
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Imagineer
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I paid a deposit with them last month, today I paid in full at the cheaper price. Brilliant service, always replied to my emails within hours.
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15 Dec 16, 11:52 PM |
#7
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Excited about Disney
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I bought from them a couple of years ago and thought they were great but I'm just really disappointed at the way they duped me in to buying by saying the prices were going to be increasing when they obviously had no intention of doing it. Not very nice!
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Nikki |
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16 Dec 16, 07:29 PM |
#8
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Thread Starter
Chilling at Carribean Beach
Join Date: Aug 13
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Niknak the first email I got back they were not for helping. I basically said I felt conned as only booked b4 increase that never happened. I then in 2nd email asked where I stood if I cancelled, as only paid £10 deposit for 5 ad and 2 ch tickets. I was then Toledo could cancel for free or get tickets at lower price as long as I pay b4 20 th March. We have saved £80 an adult and £75 a child
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16 Dec 16, 08:39 PM |
#9
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Excited about Disney
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Yeah that's what I said to them but I was just given some excuse about the exchange rate changing which was a load of nonsense! I emailed last night asking them to cancel and they made no effort to reduce the price or anything, their reply just said that's my booking cancelled with loss of deposit! It's crazy how they can treat one customer so differently from another however I will gladly take my custom elsewhere!
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Nikki |
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16 Dec 16, 08:46 PM |
#10
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Trying for More Ears
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I paid in full for Universal tickets in early November ahead of the advertised "price increase". Really disappointed to check today and discover that they are marginally cheaper now. Feeling conned too!
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