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Old 13 Feb 21, 10:08 PM  
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#1
Buzz's buddy
slightly serious Dibber
 
Join Date: Apr 11
Virgin Special Assistance.

Hi, has anyone contacted Virgin Special Assistance recently? Their website states they are not taking phone calls but gives an e-mail address.
I have sent two e-mails (both acknowledged) but no reply.
Thanks.

Edited at 10:10 PM.
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Old 14 Feb 21, 01:07 AM  
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#2
Jennywren
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Join Date: Jun 18
Location: South Lincolnshire
My last e-mail exchange with them was just before Christmas, when they were very helpful but we are not due to travel till September.
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Old 14 Feb 21, 03:00 PM  
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#3
Buzz's buddy
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slightly serious Dibber
 
Join Date: Apr 11
Thanks, I'll give them another try and see if they're awake!
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Old 24 Feb 21, 05:40 AM  
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#4
Disneysid
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Join Date: Apr 09
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Buzz’s buddy can you please update if you manage to speak to anybody?

I’ve been waiting to hear from them since the end of November! I’ve tried emailing but haven’t had anything since the acknowledgment of my original message.
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Old 1 Mar 21, 10:25 PM  
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#5
Buzz's buddy
Thread Starter
slightly serious Dibber
 
Join Date: Apr 11
I have finally got a reply.
I had to ring and was given the option of continuing on WhatsApp.
Following a short conversation I received an email regarding my enquiry.
Hope this helps.
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