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Old 18 Feb 20, 11:38 AM  
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#1
hils
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Join Date: May 09
ESTA - help please

I was having trouble submitting a group ESTA so I am just doing individual ones. I have started with mine, have taken my time and ready to make payment but at the review page when I hit continue it is taking me back to the home page not the payment page. Please help?!
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Old 18 Feb 20, 11:44 AM  
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disney332
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Join Date: Oct 09
Many have seen this problem. Could you try another browser or ipad?

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Old 18 Feb 20, 11:48 AM  
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#3
hils
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I will try thanks. Will it be ok submitting all the information again? As they will have record of all my details I have already submitted and will need a new verifying code? Maybe a daft question, sorry
I clicked on the link here on The Dibb if that makes any difference?
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Old 18 Feb 20, 11:52 AM  
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disney332
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Join Date: Oct 09
Originally Posted by hils View Post
I will try thanks. Will it be ok submitting all the information again? As they will have record of all my details I have already submitted and will need a new verifying code? Maybe a daft question, sorry
I clicked on the link here on The Dibb if that makes any difference?
I am no expert, sorry

Have you got an application number thst you can pull up within the new browser? If so, do so.

If not, i cannot see an issue with re submission

There are many recent esta threads that may help

Good luck

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Old 18 Feb 20, 11:53 AM  
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disney332
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Join Date: Oct 09
Originally Posted by hils View Post
I will try thanks. Will it be ok submitting all the information again? As they will have record of all my details I have already submitted and will need a new verifying code? Maybe a daft question, sorry
I clicked on the link here on The Dibb if that makes any difference?
Using a new browser means, if you are in chrome, use another.

Im no techy

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Old 18 Feb 20, 11:54 AM  
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Andi
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I had problems trying to get the ESTA website to work on my desktop but it worked ok for me on the Ipad.

I don't think it would matter about the other trial as you didn't pay and even if you did doing another one would then cancel the other out.

Remember if you have middle names on any of the passports to add these onto the First Given Name line, names on passports and names on ESTA should match.

If it works on the ipad or similar the group application would mean you only have to pay once.

Hope you can get it sorted
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Old 18 Feb 20, 11:55 AM  
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hils
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Thanks I will try another device. This is so stressful!
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Old 18 Feb 20, 11:56 AM  
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disney332
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Join Date: Oct 09
Originally Posted by Andi View Post
I had problems trying to get the ESTA website to work on my desktop but it worked ok for me on the Ipad.

I don't think it would matter about the other trial as you didn't pay and even if you did doing another one would then cancel the other out.

Remember if you have middle names on any of the passports to add these onto the First Given Name line, names on passports and names on ESTA should match.

If it works on the ipad or similar the group application would mean you only have to pay once.

Hope you can get it sorted
Cheers Andi

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Old 18 Feb 20, 11:57 AM  
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disney332
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Originally Posted by hils View Post
Thanks I will try another device. This is so stressful!
I was off the scale

Let us know how it goes

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Old 18 Feb 20, 12:06 PM  
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#10
hils
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I have gone into retrieve application and my details were there saying unpaid so I clicked and it has gone through... 2 to go...
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