Virgin holidays... made me cry

[Dougie]

Originally Posted by shrek1609

Can’t praise virgin enough.
They’ve told me to speak with special assistance as I need a fit to fly authorisation, a letter to cover my chemo tablets and other medical paraphernalia etc
They’ve offered assistance at the airports, free fast track and extra cabin baggage all without being asked for.

Looking forward to some Florida sunshine in September.

Unfortunately my cancer is merely stable, not cured but being told I can fly cheered me up no end, and Virgins response was the icing on the cake.

A week at Rosen at Pointe and then a week at HRH including my birthday 🎂

I be much slower and tire more easily but I’m determined to enjoy the sunshine, the food and a few rides again (especially FoP and Forbidden Journey).

Often these large travel companies get slated (and in Tui's case I’d agree) but Virgin are now my only choice for as long as I can keep flying

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So glad everything has worked out and Virgin have been so good.

My friend and I fly out two days before you and we are also doing a week at Rosen Pointe and a week at HRH as it's for my 50th Birthday. May even bump in to each other without realising 😊😊.

Have a fab holiday x

[Guest]

That is fantastic and something for you to look forward to.

[Taffy1959]

That's fantastic customer service and I'm pleased you're doing so well.
Virgin were amazing with us when we were going through the worst time of our lives and refunded all our money within 5 days.