Be careful with ADR’s today!

Sue · 4 Jan 19, 10:48 AM

I’ve just been tweaking a couple of dining reservations on MDE this morning and twice, when I went into “Change this reservation” it wanted me to book into a restaurant for this month, instead of amending my current ADR.
On one occasion the writing at the top of the page definitely said 3rd May but when I tried to progress the change, it put a January date in?
I almost lost my Coral Reef booking as it dumped me out of my current one and I had to make a new booking and cancel the one for tomorrow that it had made for me!
So, anyone booking or tweaking today - please be alert for it playing up.

Guest · 6 Jan 19, 09:21 AM

Similar happened to me this morning. I was tweaking a time for a reservation in February, then when it was about to finalise, it had changed the date to 5th April.

Site not working very well at the moment either, keeps chucking me out.

MuttonJeff · 10 Jan 19, 11:39 PM

I got caught out with this, trying to increase 2 ADR's to add some guests. It changed 5/4/19 (5th April) to 4/5/19 (4th May) and 7/4/19 (7th April) to 4/7/19 (4th July).

Fortunately I spotted it quickly and managed to re-book Chef Mickey's, but I lost my Planet Hollywood reservation.

I spoke to Guest Services who contacted the restaurant and got me a 4:30pm reservation (original was 6pm), but considering it was their fault they weren't very apologetic/helpful.

Guest · 11 Jan 19, 02:33 AM

I have been tweaking more last couple of days and it always flips the day / month. It is better to do s brand new booking and then if it within the hour of the original booking it will cancel that anyway.

4 Jan 19, 10:48 AM	#1
	4 Jan 19, 10:48 AM Sue Imagineer
Sue Imagineer Join Date: Aug 04 Location: On a road trip Sue's Reviews Hotel Reviews: 3 Restaurant Reviews: 17	Be careful with ADR’s today! I’ve just been tweaking a couple of dining reservations on MDE this morning and twice, when I went into “Change this reservation” it wanted me to book into a restaurant for this month, instead of amending my current ADR. On one occasion the writing at the top of the page definitely said 3rd May but when I tried to progress the change, it put a January date in? I almost lost my Coral Reef booking as it dumped me out of my current one and I had to make a new booking and cancel the one for tomorrow that it had made for me! So, anyone booking or tweaking today - please be alert for it playing up. __________________ ”Science is the belief in the ignorance of experts” - Richard Feynman. Theoretical Physicist 7th Magical Trip - August /September 2008. FOOD & TRIP REPORTS Route 66 and all that TRIP REPORTS Edited at 11:01 AM.

6 Jan 19, 09:21 AM	#2
	6 Jan 19, 09:21 AM Guest Guest
Guest Guest	Similar happened to me this morning. I was tweaking a time for a reservation in February, then when it was about to finalise, it had changed the date to 5th April. Site not working very well at the moment either, keeps chucking me out.

10 Jan 19, 11:39 PM	#3
	10 Jan 19, 11:39 PM MuttonJeff a Friend of the DIBB
MuttonJeff a Friend of the DIBB Join Date: Oct 15	Me too I got caught out with this, trying to increase 2 ADR's to add some guests. It changed 5/4/19 (5th April) to 4/5/19 (4th May) and 7/4/19 (7th April) to 4/7/19 (4th July). Fortunately I spotted it quickly and managed to re-book Chef Mickey's, but I lost my Planet Hollywood reservation. I spoke to Guest Services who contacted the restaurant and got me a 4:30pm reservation (original was 6pm), but considering it was their fault they weren't very apologetic/helpful.

11 Jan 19, 02:33 AM	#4
	11 Jan 19, 02:33 AM Guest Guest
Guest Guest	I have been tweaking more last couple of days and it always flips the day / month. It is better to do s brand new booking and then if it within the hour of the original booking it will cancel that anyway.