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General DVC Discussion For discussion on how the DVC works and resort information.

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Old 27 May 20, 04:43 PM  
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YorkshireT
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DVC must re-open by 11 July?

Well given DVC is our property and they cannot keep us away from it without very good legal reason, I would guess that 11 July is the very latest date we will be able to book in again (whether we can actually get there is another matter). They can hardly say WDW can be visited but it is unsafe to stay in the DVC can they?

Wonder what will happen regarding park availability- wonder if they will automatically allow onsite guests in (expect DVC rentals to perhaps go through the roof if that is the case) and if you have an annual pass as well like we do.

Suppose it will all become clear soon.

For those with APs I did a calculation and it looks like 115 days will be added at least- which suits us as we have booked an Easter trip and so we will still get 3 trips out of it which is great.
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Old 27 May 20, 04:59 PM  
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lov2dibb
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Looking forward to seeing the plans in more detail. I've no idea what the numbers are like for on-site guests but it would be great to have guaranteed entry.

The extended AP should work for me as mine expires in August and my next trip is booked for late October.

Hopefully by then there'll be fewer restrictions too compared to opening date.
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Old 27 May 20, 05:14 PM  
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bighal
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DVC can open when the resorts and hotels can open for guests in Florida. Its already been stated that timeshares are classed as hotels in this context.
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Old 27 May 20, 05:46 PM  
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Helenr
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DVC resorts at WDW to reopen 22nd June
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Old 27 May 20, 07:32 PM  
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gavvy
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So people from 22 June to July 11 will be going to a resort with the parks closed, that kinda harsh, bet normal cancellation rules will apply too.
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Old 27 May 20, 07:56 PM  
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Moorlandman
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Originally Posted by gavvy View Post
So people from 22 June to July 11 will be going to a resort with the parks closed, that kinda harsh, bet normal cancellation rules will apply too.
Selected shops and restaurants will be open at Disney Springs.
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Old 27 May 20, 08:26 PM  
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gavvy
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Originally Posted by Moorlandman View Post
Selected shops and restaurants will be open at Disney Springs.
And that's the main attraction? 95% go for the parks, least some of the time, seems very harsh to not open the resorts with the parks.

Even when the parks are open you are not going to be guaranteed entry, so it's going to be a disappointing vacation for a lot.
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Old 27 May 20, 09:04 PM  
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Br'er Bear
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Received the following email, slight change to policy on expiring points highlighted in bold...

Dear Disney Vacation Club Member,

A little more than two months ago, I shared with you the details of our company’s plans to temporarily close our parks and resorts, pause cruises and make other changes because of COVID-19. While this time apart has been challenging for all of us, physical-distancing efforts around the globe have helped slow the spread of the virus and have allowed Disney to plan for a gradual reopening.

We began earlier this month with the phased reopening of Shanghai Disneyland and Disney Springs at Walt Disney World Resort. Today, Disney CEO Bob Chapek announced additional plans including the expected reopening of Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort on June 15 and all Disney Vacation Club properties at the Walt Disney World Resort on June 22.

This is fantastic news and yet another positive step forward – for our Members, guests and our Disney teams.

As we prepare to welcome you home, we have assessed every aspect of the resort experience – from pre-arrival to housekeeping to recreation – with your safety and that of our Cast Members as our top priority. A summary of what you can expect during your next visit is posted on the Disney Parks Blog. Some of the operational adjustments include:

Enhanced cleaning of all rooms prior to arrival, including additional measures for dishware and appliances for Disney Vacation Club units, along with the standard Disney Vacation Club housekeeping services during your stay
Increased cleaning and sanitization in high-traffic areas
New hand-sanitizing stations in key areas
Physical distancing at restaurants, lobbies, pools, fitness centers and other public areas, including reducing capacity where appropriate

Our Members and guests will also play an important role in helping prevent the spread of illness. Like our Cast, all Members and guests will be asked to wear face coverings in public resort areas when not eating or drinking and to respect physical distancing. Members and guests are also strongly encouraged to check in remotely through the My Disney Experience app, frequently wash their hands and use cashless payment options. More details about these operational adjustments, including offerings that may remain temporarily suspended at individual resorts, are available online at disneyworld.com. While these adjustments may make the places you call “home” feel a little different for the time being, we will continue to make adjustments as the situation evolves.

As you may be aware, it was also announced today that Walt Disney World Resort submitted a proposal to government officials in Florida describing our approach for a phased reopening of Walt Disney World Resort theme parks planned to begin on July 11. Reopening dates for The Villas at Disney’s Grand Californian Hotel & Spa as well as Aulani, Disney Vacation Club Villas, Ko Olina Hawai’i have not been determined, and we will share updates about those resorts just as soon as we’re able. Members wishing to alter their existing resort reservations may do so online at disneyvacationclub.com or contact Member Services for assistance.

Finally, as part of our continued efforts to provide flexibility during these uncertain times, we are further changing and extending our temporary policies regarding expiring points. April, June and now August, September and October 2019 Use Year points that are set to expire in 2020 and that were used for reservations during the closure period will be extended for one year from the current expiration date. Additionally, April, June and now August, September and October 2018 Use Year points that were banked into 2019 Use Years and used for these reservations will now all expire November 30, 2020. This temporary policy only includes expiring points that were used to book a stay arriving between March 12 and the end of the closure period and that involve a reservation cancelled after February 29. Additional information on these policies is available at disneyvacationclub.com.

All of us at Disney Vacation Club thank you, not only for your patience and understanding but for the many well wishes we’ve received during our closure. The reopening of these resorts is an encouraging step forward, and our Cast couldn’t be happier to welcome you home. To borrow words from a familiar tune, there’s a great big beautiful tomorrow, and tomorrow is just a dream away!


See you real soon,
Signature
Terri A. Schultz

Edited at 09:06 PM.
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Old 27 May 20, 09:54 PM  
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YorkshireT
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Yes got this email also. So at least they are extending the points for a year and also banked points for a few more months- not sure you’ll be able to make a reservation with them though.
Any guarantees you will get in the park staying in the hotel and with tickets/ AP already bought? Refunds if not?
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Old 30 May 20, 05:31 AM  
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blackbird
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Originally Posted by gavvy View Post
So people from 22 June to July 11 will be going to a resort with the parks closed, that kinda harsh, bet normal cancellation rules will apply too.
I'd be happy with that just need government to let us go and no quarantine either end.
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