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Old 9 Jan 20, 03:15 PM  
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#1
tinky
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Join Date: Jul 19
Location: UK
disabled parking at resort hotels

Just wondering if anybody could throw any light on the following.
We are staying at this PO riverside resort around mid feb for a couple of weeks.
We know that people from the uk are now charged to park over night from the 1/1/2020 as clearly stated on the Disney Holiday.co.uk site.
When we booked the holiday (6 months ago) I took a screen shot of this page for my own records and over the last few weeks the wording has changed so this now seem unclear if disabled parking is payable.
Up until the turn of the year it stated that (disabled parking at all resort hotels was complimentary for guests with disabilities). Along with the 2020 parking charges.
It’s now been reworded to(Designated parking areas are available throughout Walt Disney World Resort for guests with disabilities. A valid disability parking permit is required). with no mention of parking being complimentary.
2 of my children have UK blue badges & we also have a temp Florida parking permit to cover our time in the states.
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Old 9 Jan 20, 04:09 PM  
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Silvercat
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Interesting. I will be following this with interest, as you are indeed correct, the Disney website does not indicate whether self-parking is complimentary for guests with disabilities, only that there are parking spaces available.
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Old 9 Jan 20, 04:29 PM  
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tinky
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The wording on the webpage changed about 6 weeks ago, prompting us to obtain a orange county temp parking permit which arrived in post last week.
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Old 9 Jan 20, 08:36 PM  
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tinky
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Location: UK
It would seem i have found the answer to my own question as i have just received an email from WDW customer services.


Thank you for contacting the Walt Disney World® Resort! We are excited to hear about your trip.

The daily parking fees at the Walt Disney World® Resort Hotels and Theme Parks can be found at our website: Parking Fees. Florida's temporary disabled person parking permit does not allow for the waiving of Walt Disney World®'s parking fees.

Acceptable forms of payment are cash, credit card, traveler's checks, and Disney® Gift Cards.

You are welcome to exit and return at any time during a given day, to any of our Parks, without having to pay an additional parking fee. You can just show your receipt at the next parking toll plaza.

Guests staying at one of our Resorts receive complimentary parking at our Theme Parks for the length of their stay, although we also have complimentary transportation between the Resorts and Theme Parks and Water Parks as well.

Upon your arrival, please notify your resort front desk that you would like to utilize the "Service Your Way" option to opt out of housekeeping. Our cast at the resort till take care of it for you!

If you have any other questions or challenges, please do not hesitate to contact us by calling us at 407-W-DISNEY (407-934-7639) or by chatting with us in the Help Center of the Walt Disney World® website (only available on the US site). Cast Members will be happy to assist you further.

We wish you a magical day.

Sincerely,

Unique
eCommerce Sales and Service Team
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Old 10 Jan 20, 03:54 PM  
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Silvercat
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How darn annoying! This may be the final push for us to consider finally ditching the hire car. These holidays are getting more and more expensive …..
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Old 16 Jan 20, 10:53 PM  
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jen10
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Originally Posted by Silvercat View Post
How darn annoying! This may be the final push for us to consider finally ditching the hire car. These holidays are getting more and more expensive …..
you have mis read the email - you only have to pay for parking if you are NOT staying at a disney hotel
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Old 17 Jan 20, 12:21 PM  
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Silvercat
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Originally Posted by jen10 View Post
you have mis read the email - you only have to pay for parking if you are NOT staying at a disney hotel
I think there is some confusion here - the OP and I were not talking about parking at the Disney parks, which is free if you are staying on property. We are talking about the new "resort parking fee", whereby if you take a car when staying in a Disney hotel, up to last year it was free for everyone. Then Disney introduced a nightly fee for cars at their resorts, except for UK residents who didn't get charged until 2020; however, at the time, they said that disabled parking at the resorts was free if you had a valid parking pass - now the wording has changed to say that disabled parking spots are available at all resorts, but it doesn't say whether or not you will be charged for resort parking, which is what we were trying to establish.
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Old 17 Jan 20, 05:00 PM  
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chmurf
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Originally Posted by Silvercat View Post
it doesn't say whether or not you will be charged for resort parking, which is what we were trying to establish.
for the follow up, I still didn't hear anything from Disney's disability service, even though it's only been one week since I emailed them

will report as soon as I have a reply
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Old 12 Jan 20, 04:50 PM  
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chmurf
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A fellow forumer of mine (foreign forum) received a reply from guest services, regarding the same issue, and they stated that parking was complimentaty with valid Disability FL tag
this came from WDW last week.

so, this matter needs investigating further, because, like all things Disney, the answer will vary from left to right depending on who you ask
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Old 13 Jan 20, 10:40 AM  
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tinky
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I have Ears
 
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It would be nice to find out for certain before we leave, maybe there will be people on this forum who are there now or in the next week or two. We don’t travel until mid feb.
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