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Old 9 Sep 20, 06:55 PM  
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MrsOrlando
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Originally Posted by marlouwrig View Post
I put £70 deposit on Disney tickets for this year which they have refused to refund. They did say we could put it towards next year but as we will not be travelling again until at least 2022 that is of no use to us. Will definitely NOT be using them again
Hi y'all.

I checked with the UK office and we offer vouchers for the value of your deposit with NO EXPIRY date... this is from the published policy:

Bookings on deposit: Should you wish to cancel your booking being held on a deposit basis then this would be at the loss of your deposit so you may wish to consider the other options available. Should you wish to retain your booking and change your departure date, this amendment will be done free of charge (subject to availability for special events) and will be subject to any difference in price. We can also supply a credit voucher for the value of your deposit to use against a future purchase with OrlandoAttractions.com or our sister company Ascot Travel House which can offer client the opportunity to book any type of holiday to any type of destination.

Please contact Simon@OrlandoAttractions.com in the Ascot office to obtain your vouchers with no expiration date. You will need to quote your name and order number. I hope that helps!
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