Notices
Accommodation Hotels, Resorts, Villas Questions and Info

Reply
 
Thread Tools Search this Thread Display Modes
Old 17 Jul 20, 11:49 AM  
Link to this Post
#31
Colette-S
Bon viveur and shopaholic
 
Join Date: Jul 07
Location: Cheshire

Colette-S's Reviews
Hotel Reviews: 1
Moorlandman, can I go off track and just ask something. Has your employer (or any other domestic insurer you know of) written to its policyholders and offered a refund/reduction of premiums for household, motor or travel policies on the basis that the risk they assessed when underwriting the policy and calculating the premium has significantly changed during the Covid crisis. For example, cars have not been used as much, homes have been occupied 24/7 in a lot of cases thus reducing security risk and travel plans thwarted.
Edited I am aware that admiral made a gesture to its motor policy holders
Colette-S is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 12:12 PM  
Link to this Post
#32
Dr.JumbaJookiba
VIP Dibber
 
Dr.JumbaJookiba's Avatar
 
Join Date: Mar 07
My DD has a direct line black box policy and they emailed to say they had noted a drop in average mileage and would be refunding automatically to card used to pay for the policy. It was about 11% of the original premium.
Dr.JumbaJookiba is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 12:14 PM  
Link to this Post
#33
Moorlandman
Imagineer
 
Moorlandman's Avatar
 
Join Date: Dec 15
Location: Staffs Moorlands

Moorlandman's Reviews
DIBB Villa Reviews: 1
Mobile

Hi Colette, we have made no reductions or offered any refunds on any policy types so far.

On motor policies, if the client contacts us to advise that they are doing less mileage we will adjust their policy and provide a refund. This will be minimal in most cases as mileage is not a massive risk factor. Possibly £20 or so.
Moorlandman is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 12:24 PM  
Link to this Post
#34
Guest
Guest
 
I rented a dibb villa at Lake Berkley for this year which we couldnt go to. My insurance was questioning why they should pay because they said the villa owner should refund me. The villa owner when pushed wouldnt give me a letter or even acknowledge that they couldnt let out the villa due to florida law, only a letter saying I had cancelled, and even broke his own Ts and Cs which clearly stated cancellations had to be in writing and emails were unacceptable, I only ever used email. In the end my insurance relented and paid out. the lesson for me was to check Ts and Cs and push for what is right, disappointed with the villa owner, shady behaviour to say the least, still he lost future business as I went somewhere else for next year.
Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 12:50 PM  
Link to this Post
#35
EssexSue
VIP Dibber

 
EssexSue's Avatar
 
Join Date: Feb 09
Location: South West Essex
Originally Posted by victorbertram View Post
I rented a dibb villa at Lake Berkley for this year which we couldnt go to. My insurance was questioning why they should pay because they said the villa owner should refund me. The villa owner when pushed wouldnt give me a letter or even acknowledge that they couldnt let out the villa due to florida law, only a letter saying I had cancelled, and even broke his own Ts and Cs which clearly stated cancellations had to be in writing and emails were unacceptable, I only ever used email. In the end my insurance relented and paid out. the lesson for me was to check Ts and Cs and push for what is right, disappointed with the villa owner, shady behaviour to say the least, still he lost future business as I went somewhere else for next year.
Just to clarify this was not me.
EssexSue is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 01:05 PM  
Link to this Post
#36
Colette-S
Bon viveur and shopaholic
 
Join Date: Jul 07
Location: Cheshire

Colette-S's Reviews
Hotel Reviews: 1
Mobile

Originally Posted by Moorlandman View Post
Hi Colette, we have made no reductions or offered any refunds on any policy types so far.

On motor policies, if the client contacts us to advise that they are doing less mileage we will adjust their policy and provide a refund. This will be minimal in most cases as mileage is not a massive risk factor. Possibly £20 or so.
Thanks for replying. Just wondered what the stance was
I’d guess there would be a noticeable difference in my household policy when I think about it.
Colette-S is online now Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 02:53 PM  
Link to this Post
#37
2point
VIP Dibber
 
Join Date: Aug 04
When searching for a villa on AirBnb/Homeaway it is easy to filter for 'Free Cancellation'

Each listing will then have the specifics but you are not going to be tied to a booking many many months out.

Having sold DVC here and refunded them in full I'm fully aware that each owner will have their own policy and flexibility. When I sold I was not expecting to refund, but did because it was the right thing to do. Based on that experience I will have more specific cancellation conditions (which each of my renters would have met so actually no material difference to me).

We have seen countless threads where Airbnb/Homeaway are jumped on as the bad guys. What is clear is as a renter I will never book somewhere that doesn't have a flexible policy, even if that means I pay more for the villa/apartment.
2point is online now Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 03:51 PM  
Link to this Post
#38
lizzie145
Imagineer
 
lizzie145's Avatar
 
Join Date: Mar 07
Location: Devon
Originally Posted by Moorlandman View Post
The Flex policy states

9. FCO travel advice ‘All but essential travel’: in the 28 days before your trip start date the Foreign & Commonwealth Office advise against ‘All but essential travel’ to your destination. The advice must have come into force after you opened your Nationwide FlexPlus current account, or booked your trip whichever is later.
This does not mean that if you cancelled your trip more than 28 days before that your claim cannot be paid - more like please wait before claiming.

OP i would be submitting a challenge on the above as the advice not to travel is current and therefore you are unable to stay at the villa and have to cancel.
Unless there is a clause that says you cannot cancel a holiday until 28 days before travel?
__________________
June 2006, August 2007, September 2018, January 2019, September 2019, February 2020, December 2021, February 2022, December 2022
lizzie145 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 17 Jul 20, 03:53 PM  
Link to this Post
#39
Orlando Soon
Imagineer
 
Orlando Soon's Avatar
 
Join Date: Jun 07
I am having similar issues with nationwide insurance. Booked villa through homeaway. When Tui cancelled my flights I had no choice but to cancel villa. HomeAway said refund is not assured but the encourage owners to. Owner is saying villa is still available for me to use. Another call from Nationwide saying quote consumer act to them. My reply is villa owner keeping their end of the bargain I can still go, FCO say no. I suggested Nationwide take it up with villa owner if they are so convinced they are right.
__________________
Kevin
Villa Indian Creek September 2009. Dec 2009 Hawthorne suites May 2010 11th trip villa Indian Wells 2011 Sunset Lakes 2013 Sunset Lakes again 2015 Indian creek 2017 And 2020 in the planning
Orlando Soon is offline Boy Mouse Click to view Members Trip Plans Add Member to Ignore List
Old 18 Jul 20, 01:42 AM  
Link to this Post
#40
Tracyjj0
Thread Starter
Imagineer
 
Tracyjj0's Avatar
 
Join Date: Jul 10
Mobile

Originally Posted by lizzie145 View Post
This does not mean that if you cancelled your trip more than 28 days before that your claim cannot be paid - more like please wait before claiming.

OP i would be submitting a challenge on the above as the advice not to travel is current and therefore you are unable to stay at the villa and have to cancel.
Unless there is a clause that says you cannot cancel a holiday until 28 days before travel?
This has given me a bit of hope, as the letter from the villa owner is actually dated 30th June, 25 days before travel, so technically claiming within the 28 day period before travel
__________________
TRACY
Tracyjj0 is offline Girl Mouse Click to view Members Trip Plans Add Member to Ignore List
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Forum Jump


All times are GMT +1. The time now is 10:59 AM.


Powered by vBulletin - Copyright © 2000 - 2024, Jelsoft Enterprises Ltd.
DIBB Savings
AttractionTickets.com

Get £10 off each Disney Ticket with the code ATDIBB10

Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS


theDIBB Blog
Aquatica Orlando announce the grand opening of its newest attraction, Tassie’s Underwater Twist, on 15... Read More »
Starting April 5, 2024, at Walt Disney World Resort, Disneyland Resort and Disneyland Paris, the... Read More »
With spring breezes already gently blowing across Walt Disney World, it is time to welcome... Read More »


theDIBB Menu


Exchange Rates
US Dollar Rates
ASDA  $1.2445
CaxtonFX  $1.2362
Covent Garden FX  $1.2562
FAIRFX  $1.2430
John Lewis  $1.2461
M&S  $1.2258
Sainsburys  $1.2415
TESCO  $1.2432
Travelex  $1.2442
Updated: 09:30 19/03/2024
Euro Rates
ASDA  €1.1461
CaxtonFX  €1.1400
Covent Garden FX  €1.1527
FAIRFX  €1.1449
John Lewis  €1.1471
M&S  €1.1284
Sainsburys  €1.1444
TESCO  €1.1449
Travelex  €1.1452
Updated: 09:30 19/03/2024

DIBB Premium Membership
Did you know you can help support theDIBB with Premium Membership?

Check out this link for more information and benefits, such as...

"No adverts on theDIBB Forums"

Upgrade Now



X