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Old 4 Dec 19, 12:54 PM  
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#91
LLamb
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Originally Posted by Procrastinator View Post
Got my voucher now.

Can anyone else who uses their voucher soon let us know it all worked ok? We go in feb and i will confirm back here then if others haven't used them by then.
Ooh just checked and I’ve got mine too. We don’t go until May so yes an updated that everything was fine would be great thank you
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Old 4 Dec 19, 04:05 PM  
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#92
toonarmani
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Strange for ours it mentions 25-27 July at the top of the voucher (we travel on 25th) but then can be used all year (we go to Universal on 29th)
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Old 4 Dec 19, 04:25 PM  
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#93
Klook
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Originally Posted by toonarmani View Post
Strange for ours it mentions 25-27 July at the top of the voucher (we travel on 25th) but then can be used all year (we go to Universal on 29th)
We have to give a 3 day date range when confirming the tickets, thats all. You are right the ticket is valid for the full year.
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Old 4 Dec 19, 04:58 PM  
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toonarmani
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Originally Posted by Klook View Post
We have to give a 3 day date range when confirming the tickets, thats all. You are right the ticket is valid for the full year.
Thanks for confirming 👍🏻
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Old 4 Dec 19, 05:22 PM  
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#95
Shell52
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Originally Posted by Klook View Post
We have to give a 3 day date range when confirming the tickets, thats all. You are right the ticket is valid for the full year.
Do you have to do similar for Disney tickets? The arrival date on my will call confirmation (which I obviously have to take with me) is not what I booked. I've emailed through the website twice and had no reply as yet.
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Old 4 Dec 19, 06:04 PM  
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#96
Pippy
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Originally Posted by Shell52 View Post
Do you have to do similar for Disney tickets? The arrival date on my will call confirmation (which I obviously have to take with me) is not what I booked. I've emailed through the website twice and had no reply as yet.
I have the same issue, my universal tickets are not the date I booked even if the date is shown as American?
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Old 20 Dec 19, 10:56 AM  
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#97
Raph_b
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Has anyone heard back from Klook regarding incorrect dates on Universal tickets?

We go in October, but the tickets are dated August.

I’ve sent a number of messages but I’m still waiting for an answer from Klook (they’ve replied a few times saying they are looking into it)
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Old 20 Dec 19, 11:07 AM  
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#98
merkat
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No nothing and mine have the wrong date also!
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Old 20 Dec 19, 11:12 AM  
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#99
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I've still not heard back either ☹️
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Old 20 Dec 19, 01:21 PM  
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#100
Klook
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Originally Posted by Shell52 View Post
Do you have to do similar for Disney tickets? The arrival date on my will call confirmation (which I obviously have to take with me) is not what I booked. I've emailed through the website twice and had no reply as yet.
Yeah thats right its the same. They will only expire 14 days from the date of the first use. Thanks.
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