Esta

[ManCity]

If you scroll down their home page past the help questions section to the blue bit at the bottom, it tells you they have a Support Desk that is available 24/7. You can contact them online or by phone to get your queries answered. That's what their Support Desk is for.

Sorry, but I seem to be pointing out the obvious here - but why don't you just contact them and ask them?

[Twiggy1953]

I can’t get past the group contact information screen. It just won’t send me the code.

[corrinda]

Yeah it still won’t work and code won’t send and even if I try and quit and save information takes me back to need code hope it gets sorted soon I need my son a esta anybody know if there is a email etc

[Twiggy1953]

I have at least got 111 days but I do like to get it out the way in case of any problems. I’m guessing something has gone wrong during the update they did at the end of last week.

[Ashleylvsgoofy]

The ESTA page is very glitchy, I just went in to print my 2 approved ESTA's - managed to print one but now it is saying the site is down for maintenance, does anyone know how important it is to have a print copy of the approved documentation?

[corrinda]

Yeah it’s down again now I got ten days to do mine so fingers crossed it gets sorted

[Ashleylvsgoofy]

Originally Posted by corrinda

Yeah it’s down again now I got ten days to do mine so fingers crossed it gets sorted

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I have done mine and they were both approved just need to print one of them off! We fly on Saturday

[anneeb]

Originally Posted by Ashleylvsgoofy

The ESTA page is very glitchy, I just went in to print my 2 approved ESTA's - managed to print one but now it is saying the site is down for maintenance, does anyone know how important it is to have a print copy of the approved documentation?

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I believe that people were being asked at the airport for either a printed copy or a screenshot on your phone. This is due to the US ESTA site having problems. I understand that some people are having problems retrieving their authorisation for printing, but are managing eventually.

[ChrisS]

Originally Posted by corrinda

Yeah it still won’t work and code won’t send and even if I try and quit and save information takes me back to need code hope it gets sorted soon I need my son a esta anybody know if there is a email etc

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I gave you their telephone number in post 9.

[corrinda]

Tried that Chris was on hold for an hour before cut of hence why asked for email as proving to costly to do but can’t find anything .