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Disneyland Paris Trip Planning Disneyland Paris Holiday Planning Questions and Tips. |
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15 Oct 19, 12:39 PM |
#1
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Imagineer
Join Date: Apr 02
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Anyone booked using magicbreaks.co.uk?
hi guys
Just curious has anyone used this company? t xx
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Orlando - Quality Inn International, Rodeway Inn, Quality Inn Plaza, Wyndham Resort, Miami - Thunderbird, Clearwater - Sheraton Sand Key Resort, New York - Wardorf Astoria, Hawaii - Royal Lahaina, Moana Surfrider, Las Vegas - Cosmopolitan, Caesars Palace, The Linq, DL Paris - New York, Newport Bay (Feb 2020 ) California - Roadtrip Edited at 01:04 PM. |
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15 Oct 19, 01:14 PM |
#2
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Guest
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Yes used them a few times. They often come out cheaper than booking direct for us. Not had any problems.
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15 Oct 19, 01:16 PM |
#3
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Thread Starter
Imagineer
Join Date: Apr 02
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Excellent thanks - my mate is about to book something EEKKKKK lol excited xx
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Orlando - Quality Inn International, Rodeway Inn, Quality Inn Plaza, Wyndham Resort, Miami - Thunderbird, Clearwater - Sheraton Sand Key Resort, New York - Wardorf Astoria, Hawaii - Royal Lahaina, Moana Surfrider, Las Vegas - Cosmopolitan, Caesars Palace, The Linq, DL Paris - New York, Newport Bay (Feb 2020 ) California - Roadtrip |
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15 Oct 19, 02:31 PM |
#4
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Apprentice Imagineer
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Booked for August just gone, and for the coming May with them. I know their payment system is down and being sorted cos of the whole Thomas Cook affair, but they said it should be sorted very soon. X
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15 Oct 19, 03:36 PM |
#5
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Imagineer
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Have booked both our previous trips with them and would definitely recommend!
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16 Oct 19, 08:35 AM |
#6
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Thread Starter
Imagineer
Join Date: Apr 02
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Hi guys
Was trying so hard to book yesterday and as I was checking out it put the price up of the Eurostar! So my friend I think booked it direct through Disney Thanks for your feedback through xx
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Orlando - Quality Inn International, Rodeway Inn, Quality Inn Plaza, Wyndham Resort, Miami - Thunderbird, Clearwater - Sheraton Sand Key Resort, New York - Wardorf Astoria, Hawaii - Royal Lahaina, Moana Surfrider, Las Vegas - Cosmopolitan, Caesars Palace, The Linq, DL Paris - New York, Newport Bay (Feb 2020 ) California - Roadtrip |
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25 Oct 19, 01:10 PM |
#7
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New Poster (2)
Join Date: Oct 19
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Yes - back in september - at the time process on phone seemed ok - had to follow up to get them to email the invoice.
Now a few weeks before balance due i thought i would call and pay - as the manage mybooking section is still off line. Got through - balance they had did not match the one on my invoice so was told they would have to investigate it - someone would call back soon. So after a 6 hours started to chase - couldnt get through on phone, no one would respond to messages, so decided to use the messaging system after 45 mins of them checking - told i need to email the guy who originally made the booking, so did that - still no response. Finally decided to call - as want to get this sorted so if need be i cant look to book another trip elsewhere - got through this time to be told they have to pull the original call recording to see what i was quoted - i would have thought any invoice emailed would have been stored but so be it - god knows how long this will take. TBH just want my money back now so can go elsewhere Reading on trustpilot i dont seem to be alone in having issues - my concern is will i get tickets - what will they be for and what if i have any further issues. |
25 Oct 19, 08:52 PM |
#8
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Apprentice Imagineer
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Surely if you have the most up to date invoice you could attach it to an email and send it to them as proof?!
I luckily haven't had any issues like that with them, it's taking ages to get the payment system back up and running, though. I spoke to someone online the other day and apparently as they're now part of a new conglomerate they're going through every single booking and re-issuing invoices with new booking/file references. They're doing this in date order. I've kept all invoices, and made my most recent payment on credit card. Which was quite lucky as I was told I'd get an email receipt etc the following day. I did not, hence why I went and messaged a couple of days later. They checked though, and the payment was on their system. X |
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30 Oct 19, 06:13 PM |
#9
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New Poster (2)
Join Date: Oct 19
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And so the saga continues- won’t standby the invoice they issued because they made a mistake and didn’t check it
Pretty much demand I pay the new amount - so I am asking for a new invoice with all the details correct - some dates wrongly typed in Funny enough still waiting even though promised it would be done on Monday If I was booking again I would definitely go direct to Disneyland even if it cost more |
31 Oct 19, 01:21 PM |
#10
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Imagineer
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We booked with them for our last trip and booked again for our trip in December.
Absolutely fantastic and can’t fault them |
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