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Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips.

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Old 5 Sep 20, 11:07 AM  
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#11
Disney_time
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Join Date: Jul 06
Location: Glasgow

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I've always managed to get through on that number OP ... eventually. I've had to call a few times for different things. I've been cut off at peak times, but trying at non peak times I've got through to a UK call centre and everyone has been really helpful. Last call was about 10 mins on hold and 10 mins with the agent arranging refunds for two flights that BA cancelled ✈️ 😭. He did try to persuade me to take a voucher but we already have over £900 on a voucher so declined. Refund on CC in 3 days.
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Old 9 Oct 20, 11:35 AM  
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#12
letty
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Join Date: Aug 09
Originally Posted by Flojo224 View Post
Definitely second the online chat - I was chatting with someone within a couple of minutes. Not easy to find on their website, so here’s the link

https://www.thedibb.co.uk/external/l...1hdGlvbg%3D%3D

Some automated choices keep coming up which will try to direct you to call but keep going and eventually an option will come up to chat to live person

Thanks for this , used it this morning
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