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Old 14 Apr 21, 06:05 PM  
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#1
Twiggy1953
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Is there anyone who has bought direct fairly recently ( since COVID), who can tell me how long it took for your Membership card to arrive. We closed on 22 March and have had Insurance documents and a Welcome Home letter but not received the membership cards. I was wondering how long I should give it before I try and enquire.
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Old 14 Apr 21, 06:12 PM  
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BevS97
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Old 14 Apr 21, 07:35 PM  
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YorkshireT
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Originally Posted by Twiggy1953 View Post
Is there anyone who has bought direct fairly recently ( since COVID), who can tell me how long it took for your Membership card to arrive. We closed on 22 March and have had Insurance documents and a Welcome Home letter but not received the membership cards. I was wondering how long I should give it before I try and enquire.
You used to be able to order a physical card on the website, probably still can.

They apparently do a ‘run’ of the cards every so often so you have to wait. I remember when I bought my direct add on, I waited ages, ordered some more on the website then 4 came through.
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Old 15 Apr 21, 12:14 PM  
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Teach0778
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When I bought in 2017 I didn’t automatically get my card. I had to go onto the DVC site and order one. I also got the electronic one for my phone.
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Old 15 Apr 21, 12:22 PM  
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Twiggy1953
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Originally Posted by Teach0778 View Post
When I bought in 2017 I didn’t automatically get my card. I had to go onto the DVC site and order one. I also got the electronic one for my phone.
I’ve got the electronic ones, but call me sad because I want a physical one😂
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Old 15 Apr 21, 12:38 PM  
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Mrs Red C
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Think ours took a long time to arrive!
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Old 16 Apr 21, 03:31 PM  
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Noodlez
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Pre-covid my husband and I requested cards a day apart. Mine arrived in a couple of weeks and his took about 5 months! I can only guess that I'd managed to request mine on the day that they were doing a run of them.
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