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8 Dec 20, 06:48 PM |
#1
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Imagineer
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Help with Debenhams on-line order
I placed an on-line order with Debenhams before they went into administration.
The latest e-mail I had stated that the item was posted on the 30th November but I’ve still not received it. When I follow the link for tracking, Hermes advise that they are waiting for my parcel so it hasn’t even left Debenhams yet. I can’t seem to find anyway of contacting them to chase it. Just wondering if anyone had any ideas? Thanks
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Ridgewood Lakes - May 05 Southern Dunes - May 07 Emerald Island - Oct 08 Bahama Bay - Mar 10 Bahama Bay - Mar 12 Oak Island Harbor - Aug 13 Orlando/Indian Shores - Aug 14 Emerald Island/RPR - Aug 16 Emerald Island/RPR - Aug 18 |
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8 Dec 20, 08:47 PM |
#2
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VIP Dibber
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I remember when I ordered something from Debenhams a few weeks ago it took ages to arrive. I think they said they were short staffed in the warehouse.
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Katebush95 Glenbrook Villa April 2009 Highgrove Villa July 2011 New York New York April 2017 Back to the magic take two! November 2022 Pre-Trip report |
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8 Dec 20, 08:49 PM |
#3
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VIP Dibber
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I think the contact email is customerservices@debenhams.com
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Katebush95 Glenbrook Villa April 2009 Highgrove Villa July 2011 New York New York April 2017 Back to the magic take two! November 2022 Pre-Trip report |
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8 Dec 20, 08:58 PM |
#4
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VIP Dibber
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I placed an order on 2 December but haven’t had an email yet to say it’s left. It does say on their website that orders are taking longer .
I’ve also tried to order something and use my £5 of beauty points and £16 reward voucher but it keeps saying I can’t do it as my voucher isn’t for the full amount - it does say it can be full or part payment 🤷 |
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