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Old 20 Jan 21, 12:54 PM  
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#21
MinniMouse
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Should maybe change the title to say DPD deliveries! I was waiting on a delivery from them yesterday evening, was to be delivered between 6pm and 7pm. Got a message at 6.13pm to say sorry we missed you, and a photo of a driveway 5 houses away from mine! I managed to get a number from their website for their local depot and spoke to someone who's taken my details, so fingers crossed they find my house today.
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Old 20 Jan 21, 01:20 PM  
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djewkes
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Originally Posted by MinniMouse View Post
Should maybe change the title to say DPD deliveries! I was waiting on a delivery from them yesterday evening, was to be delivered between 6pm and 7pm. Got a message at 6.13pm to say sorry we missed you, and a photo of a driveway 5 houses away from mine! I managed to get a number from their website for their local depot and spoke to someone who's taken my details, so fingers crossed they find my house today.
No, it was only relating to problems with Lego, and not general DPD problems, the lego is shipped from Denmark (?) and the problem arose there... so possibly covid and/or Brexit related as well as IT problems... hence the title being specific...
Sorry about the problems with your delivery, in general I think DPD is one of the best delivery companies...
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Old 20 Jan 21, 02:02 PM  
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Originally Posted by djewkes View Post
No, it was only relating to problems with Lego, and not general DPD problems, the lego is shipped from Denmark (?) and the problem arose there... so possibly covid and/or Brexit related as well as IT problems... hence the title being specific...
Sorry about the problems with your delivery, in general I think DPD is one of the best delivery companies...
I was joking
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Old 20 Jan 21, 02:10 PM  
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It’s arrived 🥳

Hope yours shows up soon,op
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Old 21 Jan 21, 06:19 PM  
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djewkes
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Still no sign, but this is the info on the lego site...




Looks like it’s been about a bit...
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Old 21 Jan 21, 06:38 PM  
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Originally Posted by djewkes View Post
Hi, ordered the Police Station from lego on New Year’s Day, email to say it had been shipped on Wednesday 6th and money taken then, since then ... nothing, it’s not showing on the DPD tracking and the lego site warn that deliveries are taking longer than usual and emails are likely to take 7 days to reply...
I understand that Brexit and Covid will have an effect but is this happening to anyone else? Before Christmas deliveries were only taking a couple of days and were able to be tracked 24 hours after shipping?
My personal experience of DPD has always been good. I've always received a message the night before giving me a slot when the delivery will arrive and normally it arrives as promised ..

Ime guessing they must be pretty good or else companies like Vodafone wouldn't use them for handset delivery
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Old 21 Jan 21, 07:35 PM  
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I am also waiting for a Lego order. It has been in transit for 2 days now and no scanning for 2 days.

This is strange.

I worked for DPD over Christmas a couple of years ago so I presume my parcel is stuck somewhere.

Praying for delivery by Saturday but now losing hope.
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Old 23 Jan 21, 05:24 PM  
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My lego creator expert police station arrived this morning... at last... taking a mere 22 days since ordering... it appears to have got lost for 2+ weeks, and went between Oldbury and mechelen a couple of times but who knows... but a welcome addition to my street...
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Old 23 Jan 21, 05:28 PM  
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Well at least your Police Station wasn't 'knicked'. Sorry!
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Old 24 Jan 21, 11:31 AM  
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I rang Lego yesterday after 4 days of no tracking scans.
They were unhelpful and just said to ring back in week or so and expect it (Disney Art) sometime in Feb,

They would not chase DPD for me

I am also waiting for a spare as a part was missing from my Nintendo Nes kit. That has taken a week to process and no idea when it will get delivered.
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