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Accommodation Hotels, Resorts, Villas Questions and Info |
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3 Aug 20, 08:16 PM |
#1
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Very Serious Dibber
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Villa booking for Next Year - please help
Hi all
I don't know if anyone can help or shed some light on this, but I have booked a villa for next year and the company IPG Florida were supposed to take 50% of the fee off of my credit card, but they have taken the full amount by mistake, I get charge 2.75% for non sterling transactions so have also been charged double the fee that I should have paid. The company have said they will credit me back the extra 50% of the fees, but they are refusing to credit me half of the transaction fee. Is there anything I can do. I don't know too much about american laws Any help really would be most appreciated as I do not see why I should have to pay for their mistake |
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3 Aug 20, 09:09 PM |
#2
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VIP Dibber
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Speak to your card issuer, they should help to credit the fee when the refund goes through.
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3 Aug 20, 09:39 PM |
#3
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Thread Starter
Very Serious Dibber
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Thank you
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