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Old 9 Sep 17, 02:31 PM  
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tinkerbell59a
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Just wanted to tell my fellow dibbers of the amazing customer service that I received from Andy @ DFCH. With trying to rearrange a DIY holiday because of the hurricane we have had so many headaches except from here. Sent Andy can email late last night and I had a new booking within an hour. Now that's what I call amazing customer service. I know where I will be booking my car hire in the future. Thank you Andy for taking the stress out of this for me. Tracy
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Old 9 Sep 17, 06:11 PM  
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JamesM
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Originally Posted by tinkerbell59a View Post
Just wanted to tell my fellow dibbers of the amazing customer service that I received from Andy @ DFCH. With trying to rearrange a DIY holiday because of the hurricane we have had so many headaches except from here. Sent Andy can email late last night and I had a new booking within an hour. Now that's what I call amazing customer service. I know where I will be booking my car hire in the future. Thank you Andy for taking the stress out of this for me. Tracy
I second that, whilst Alamo brits has caused me a nightmare - that continues, Andy has been great at helping us get a new booking and limiting our loses.
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Old 9 Sep 17, 06:45 PM  
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alkel2730
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I completely agree! Alamo Brits were an absolute headache and I'm still not sure how to modify to be honest. But Andy did us an amazing deal meaning we lost very little money. I'm so grateful - and very loyal, that's my go-to for cars from here on in! Thanks Andy
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Old 9 Sep 17, 07:05 PM  
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Thanks. Very much appreciated
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Old 10 Sep 17, 07:59 AM  
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kraftikris
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Hi Andy, I take all the good comments on board, and I think I will book with you.

Been booking with Alamo Bits for years, but sounds like the new web page is a nightmare, can you tell me if I get the same uses as the Brits site? skip the line, insurances etc. please.
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Old 10 Sep 17, 08:34 AM  
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DFCH-Andy
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Originally Posted by kraftikris View Post
Hi Andy, I take all the good comments on board, and I think I will book with you.

Been booking with Alamo Bits for years, but sounds like the new web page is a nightmare, can you tell me if I get the same uses as the Brits site? skip the line, insurances etc. please.
Hi,
Yes. Same as Alamo Brits with the exception of the drivers. I have the 1 and 4 driver packages. The 4 driver package also comes with a full tank of fuel. I don't have the 2 driver package.

Anything else, just let me know.
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Old 10 Sep 17, 08:59 AM  
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kraftikris
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Originally Posted by DFCH-Andy View Post
Hi,
Yes. Same as Alamo Brits with the exception of the drivers. I have the 1 and 4 driver packages. The 4 driver package also comes with a full tank of fuel. I don't have the 2 driver package.

Anything else, just let me know.
Thank you Andy, I'll have a word with DH when he stops , Shall I just use the site or message you.
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Old 10 Sep 17, 09:02 AM  
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Up to you... If you have an Apple device the website may not return any search results. If that happens, just drop me a quick email. (if you send me a message through the dibb I lose track of the message history so email is preferred).
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Old 10 Sep 17, 09:05 AM  
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Geordie boy 57
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Hi Andy
Hoping to use you for our 3 week trip in Oct 18 when we have our flights booked
We would require 2 drivers so am I better off booking with Almo direct or is your 4 driver package not much more
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Old 10 Sep 17, 09:09 AM  
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DFCH-Andy
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Originally Posted by Geordie boy 57 View Post
Hi Andy
Hoping to use you for our 3 week trip in Oct 18 when we have our flights booked
We would require 2 drivers so am I better off booking with Almo direct or is your 4 driver package not much more
It depends. Sometimes my 4 driver package is cheaper than Alamo's 2 driver package... not sure if that'll be the case for three week bookings but if you drop me a quick email in November (prices tend to be released 11 months in advance). I'll take a look and see if theres anything I can do.
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