|
Trip Planning Florida Florida Holiday Planning Questions, Suggestions and Tips. |
|
Thread Tools | Search this Thread | Display Modes |
28 Jul 20, 08:08 AM |
#1
|
|
Getting Excited
|
Netflights refund?
Just a quick question, we booked a flight with British Airways through Netflights for May which was understandably cancelled, I have contacted Netflights countless times regarding the refund, we are still waiting.
Has anyone received their refund for around this time or are we still in the queue as Netflights tell me we are? Thanks in advance |
|
|
28 Jul 20, 08:48 AM |
#2
|
|
Getting Excited
Join Date: Feb 13
Location: Essex
|
I also was with netflights and BA My flight was booked for 30th April. Was told it would take 90 days from the date of my flight. Appeared in my account 89 later. Hope this helps
__________________
David 2020,2021 cancelled, now in 2022 had a great holiday in May this year. May 2024 is now in the planning stage. |
|
|
28 Jul 20, 09:05 AM |
#3
|
|
Thread Starter
Getting Excited
|
Thank you for your reply I look forward to 18 August fingers crossed, but why oh why do I have to find this info from other sources, Netflights are you reading this?
|
|
|
28 Jul 20, 11:29 AM |
#4
|
|
Getting Excited
|
I booked directly with BA for 5th August. I cancelled last week and the money was in my account the following day. I think possibly Netflights are holding on to the cash and BA have probably already refunded them. Very disappointing.
__________________
|
|
|
28 Jul 20, 11:41 AM |
#5
|
|
Thread Starter
Getting Excited
|
Hi I tend to agree with you but I have no proof either way, the only thing I would say is that when I come to re-book I will remember this experience and steer clear of poor performing customer service companies, I know my business is only £4K so just a drop in the ocean hopefully I will receive a refund soon
|
|
|
28 Jul 20, 11:53 AM |
#6
|
Imagineer
Join Date: May 08
|
Netflights, never again. This is my third booking with them and my last!
__________________
2004 Kissimmee 2006 Bahama Bay Davenport 2008 Bahama Bay Davenport 2012 Regal Palms Davenport 2016 Glenbrook/Bradenton 2018 Hampton Lakes/Cape Coral Always dreaming Of Florida! |
28 Jul 20, 12:17 PM |
#7
|
|
Helping Minnie
|
I didn't book with Netflights but I booked third party with BYOJet and I'm in a similar situation waiting for my refund, they had originally only said they'd refund the cost of the flights and not my baggage, but managed to get them to give me that which I'm sure will only add to the delay...
Good luck!
__________________
June 02 - WDW October 18 - DLP December 19 - DLP March 21 - DLP September 21 - WDW |
|
|
28 Jul 20, 01:39 PM |
#8
|
|
Thread Starter
Getting Excited
|
It is obvious that a lot of people are not happy with their situation, I certainly will try to remember when I re- book, in fact I am not sure how I will manage to forget. Shoddy customer service = lost sales! Good luck to them all in the future
|
|
|
28 Jul 20, 01:45 PM |
#9
|
|
Helping Minnie
|
This, I'm currently stuck with £1000 worth of vouchers with KLM after they refused a refund so I won't be using them in the future, and I'll never go third party again, that's for sure!
__________________
June 02 - WDW October 18 - DLP December 19 - DLP March 21 - DLP September 21 - WDW |
|
|
28 Jul 20, 02:25 PM |
#10
|
|
Thread Starter
Getting Excited
|
From what I understand it seems to be the third party or agents refunds that are taking the longest. Why should that be if they are putting so much business the way of the airlines they must be able to put a little pressure on them to refund and if they are holding on to money owed to clients then they should be ashamed, that is not the way to foster good client relationships, take note all you agents, third parties!
Edited at 02:26 PM. Reason: Spelling! |
|
|
Thread Tools | Search this Thread |
Display Modes | |
|
DIBB Savings |
AttractionTickets.com
Get £10 off each Disney Ticket with the code ATDIBB10 Get up to £50 off per room at Disney or Universal with the code DIBBHOTELS |
theDIBB Blog |
The iconic 1900 Park Fare restaurant is opening its doors once again at Disney’s Grand... Read More »
One of the the five worlds found in Epic Universe, How to Train Your Dragon... Read More »
Disney announced that a new nighttime show, “Disney Dreams That Soar,” will run nightly at... Read More »
|
theDIBB Menu |
Exchange Rates |
US Dollar Rates
Euro Rates |
DIBB Premium Membership |
Did you know you can help support theDIBB with Premium Membership? Check out this link for more information and benefits, such as... "No adverts on theDIBB Forums" Upgrade Now |