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Old 7 May 21, 09:41 AM  
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#1
stanleycamel
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Join Date: Dec 15

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Virgin issue updates on their flexibility policy

Virgin have issued an update on their flexibility policy today and as you will see below it is broken down in different date segments. I apologise that it is too complex to detail every single situation but it looks positive for travel up to April 2023.

I am not posting this to worry people only to inform them that Virgin like BA are constantly reviewing their passenger options. If you have any queries about your bookings you will need to contact Virgin or your travel agent/company. But perhaps it will be better to wait until any announcements later today about international travel.

***************************************

Flexibility Policy
Updated 06 May 2021
We offer significant flexibility through our rebooking policy, having extended its rebooking horizon all the way until 30 April 2023,
for all booking periods. This email alerts you to updates to our last policy issued on 3 March 2021.

What’s new?
Updated policy on flight cancellations and for when changing origin and destination
Updated policy on route suspension and flights significant schedule changes
Updated policy on Open Tickets/Travel Vouchers
Updated clarity on flexible booking policy for bookings on/before 11 Jun 20
Updated clarity on ‘change fees’ – travel date and flight changes only
Updated No-Show policy

We continue to monitor the Covid-19 situation very carefully, including the latest guidance from the World Health Organization (WHO) and the Foreign Commonwealth & Development Office (FCDO), as well as any new entry or quarantine restrictions implemented by the countries we fly to.


Policies are in place for:
Bookings ticketed until 11 June 2020
Bookings ticketed from 12 June 2020 to 4 December 2020
Bookings ticketed from 5 December 2020 to 5 February 2021
Bookings ticketed from 6 February 2021 to 2 March 2021
Bookings ticketed from 3 March 2021

********************************************
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Old 7 May 21, 01:43 PM  
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Mr Tom Morrow
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Thank you SC.

Only popped in to the house for 30 mins so will have a look later on.

Good to see they are giving multifarious options though.
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Old 7 May 21, 03:40 PM  
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DisneyCupcake
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Join Date: Aug 17
Originally Posted by stanleycamel View Post
Virgin have issued an update on their flexibility policy today and as you will see below it is broken down in different date segments. I apologise that it is too complex to detail every single situation but it looks positive for travel up to April 2023.

I am not posting this to worry people only to inform them that Virgin like BA are constantly reviewing their passenger options. If you have any queries about your bookings you will need to contact Virgin or your travel agent/company. But perhaps it will be better to wait until any announcements later today about international travel.

***************************************

Flexibility Policy
Updated 06 May 2021
We offer significant flexibility through our rebooking policy, having extended its rebooking horizon all the way until 30 April 2023,
for all booking periods. This email alerts you to updates to our last policy issued on 3 March 2021.

What’s new?
Updated policy on flight cancellations and for when changing origin and destination
Updated policy on route suspension and flights significant schedule changes
Updated policy on Open Tickets/Travel Vouchers
Updated clarity on flexible booking policy for bookings on/before 11 Jun 20
Updated clarity on ‘change fees’ – travel date and flight changes only
Updated No-Show policy

We continue to monitor the Covid-19 situation very carefully, including the latest guidance from the World Health Organization (WHO) and the Foreign Commonwealth & Development Office (FCDO), as well as any new entry or quarantine restrictions implemented by the countries we fly to.


Policies are in place for:
Bookings ticketed until 11 June 2020
Bookings ticketed from 12 June 2020 to 4 December 2020
Bookings ticketed from 5 December 2020 to 5 February 2021
Bookings ticketed from 6 February 2021 to 2 March 2021
Bookings ticketed from 3 March 2021

********************************************
I wonder if this was released this morning because they knew that they would be cancelling flights later in the day
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Old 8 May 21, 11:11 AM  
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SnowWhite
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Join Date: May 19
Location: East Kent
VS bulletin: Ongoing Travel Disruption. Update 7 May

Hope some might find this info helpful:

vaflightstore/news/v...-update-7-may/

ETA: help.virginatlantic/gb/en/news.html
and
m.virginatlantic/index.h...ightStatusForm

Edited at 11:14 AM.
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Old 8 May 21, 11:22 AM  
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SnowWhite
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Join Date: May 19
Location: East Kent
It's worth losing yourself here for an hour or so. There's some really informative stuff
vsflyinghub/en/vsbulletin
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Old 8 May 21, 11:25 AM  
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sophiepop
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I feel so sorry for the June people
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Old 8 May 21, 11:27 AM  
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DisneyCupcake
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Join Date: Aug 17
Originally Posted by SnowWhite View Post
Might be worth asking moderators to merge this Stanleycamel's thread of yesterday.

https://www.thedibb.co.uk/forums/sho... php?t=1194265


Great to have up to date information SnowWhite- thanks for your post
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Old 8 May 21, 11:39 AM  
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DisneyCupcake
Imagineer
 
Join Date: Aug 17
Originally Posted by SnowWhite View Post
It's worth losing yourself here for an hour or so. There's some really informative stuff
vsflyinghub/en/vsbulletin
Do you have to register to use this link as it asks for a log in when I try to use the different pages.
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Old 8 May 21, 11:46 AM  
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stanleycamel
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Join Date: Dec 15

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Originally Posted by SnowWhite View Post
That's a great update SnowWhite - thank you ever so much.
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