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Car Hire & Transportation Discuss the best way of getting around Florida. |
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6 Oct 18, 04:19 PM |
#11
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Thread Starter
Imagineer
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It was a BA Booking - and in the states I was in, there were a lot of toll roads. Most seemed to be EZ Toll if I recall and some had no cash option. My hire car from Baltimore had no Transponder.
The most expensive tolls were bridge to Staten Island, $15, and I think it was washington bridge from New Jersey to the coast - also $15 - I paid cash. I must admit - I was in two minds using cash - thinking I might be double billed - and pay per plate prices were almost double the toll charge. Thank you for that site - never knew about it - I only have 3 toll charges so far - but may get more. For the difference in rental price from pre-payment voucher - I have contacted Avis regarding this.
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2016 SoCal Road Trip (Trip Report), 2017 Crystal Cove Villa, 2018 US East Coast Road Trip 2011 Highgrove Villa 2014 Calabria Villa 2015 West Coast Road Trip (Trip Report) 2006 West Stoneridge Villa, 2007 Windwood Bay Villa 1997 Airtours, 1999 BA Best Western LBV, 2001 Westridge Villa, 2005 Westridge Villa (Trip Report) Edited at 04:33 PM. |
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9 Oct 18, 11:23 AM |
#12
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Imagineer
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My Avis tolls fell onto my CC yesterday
2 separate charges one for £25.32 & the other for £18.61, i've contacted them on twitter to ask for a breakdown of the tolls so i'm waiting on their email being sent to me. They also tried charging me £39 extra for nothing and have said it'll take upto 30 days for the pending charge to lift.
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10 Oct 18, 10:03 AM |
#13
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Imagineer
Join Date: Apr 12
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10 Oct 18, 12:06 PM |
#14
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Gone all Goofy
Join Date: Mar 10
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For anyone who is interested in the above, the exit toll I eventually drove through does not appear on my e-Toll Receipt but both cash tolls with receipts do, so the attendant was right in saying that I would pay twice for the toll.
Edited at 12:08 PM. |
10 Oct 18, 12:12 PM |
#15
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Imagineer
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Because of changing car during the hire they've charged me the $19.75 twice
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10 Oct 18, 12:47 PM |
#16
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Proud to wear my Ears
Join Date: Mar 18
Location: North West
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10 Oct 18, 01:46 PM |
#17
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Imagineer
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Done that already on Twitter, also found that they've charged me for fuel after asking them to cancel that charge when i swapped car over and topped up outside MIA rental returns & the guy verified it was full.
Pretty sure that'll be my first & last Avis hire...was a nice car too
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30 Oct 18, 08:06 PM |
#18
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Thread Starter
Imagineer
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I challenged the charge at the end of the rental (not the toll charge) by email. Reply today
I have checked your rental details and our records show that the extra charge on your rental is referring to a rate difference. Please note that I have refunded this extra charge back to your American Express ending xxxx. The refund of 17.74 GBP (21.81 USD) will appear on your account within 5-7 business days. I am sorry for any inconvenience this issue may have caused. Bet they are making some money off this.
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2016 SoCal Road Trip (Trip Report), 2017 Crystal Cove Villa, 2018 US East Coast Road Trip 2011 Highgrove Villa 2014 Calabria Villa 2015 West Coast Road Trip (Trip Report) 2006 West Stoneridge Villa, 2007 Windwood Bay Villa 1997 Airtours, 1999 BA Best Western LBV, 2001 Westridge Villa, 2005 Westridge Villa (Trip Report) |
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30 Oct 18, 08:08 PM |
#19
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Thread Starter
Imagineer
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I had to change a car with faulty 12 volt socket in San Fran - I had not fueled it before I took it back - no charge was made for fuel. I've had rentals from Avis last 4 years. Every year good apart from last year at MCO when we were downgraded. But this was dealt with excellently by BA when I complained.
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2016 SoCal Road Trip (Trip Report), 2017 Crystal Cove Villa, 2018 US East Coast Road Trip 2011 Highgrove Villa 2014 Calabria Villa 2015 West Coast Road Trip (Trip Report) 2006 West Stoneridge Villa, 2007 Windwood Bay Villa 1997 Airtours, 1999 BA Best Western LBV, 2001 Westridge Villa, 2005 Westridge Villa (Trip Report) |
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5 Nov 18, 11:23 AM |
#20
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Serious Dibber
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Hi Georgemac,
I have also challenged the charge on my Cc for $14.67 told by Avis staff at MCO originally that it was due to picking the car up 2 hrs late (oh really ! ) then told Oh sorry its due to the exchange rate...I have now contacted Avis asking for my money back, can I ask how long for you between contacting Avis and getting a satisfactory reply please.. |
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