I've made a big mistake

[Guest]

Last night after much surfing I purchased 4 x 6 MYW disney tickets and 4 X 5 park flex tickets from undercover tourist. I had already realised That the flex tickets didnt mention Aquatica so was going to buy from TCD as they were offering as cheap a price as anywhere, but for some silly reason I forgot and decided to order all my tickets from the same place.
As soon has I had confirmed and printed off my receipts it struck me what I had done and I emailed staight away but they are not open over the weekend which may be my saving grace as you can change your order if the tickets havent been dispatched.
Its not the end of the world I know but to buy seperate Aquatica tickets will lose me any savings I was making.

Anyone else had similar problems that they have managed to sort out.
I have a UK phone number but can't ring until tomorrow

[Guest]

Did they ask for your departure date, because since it's after Aquatica opens I'd assume the Flextickets will include it? Hopefully that phone call will sort it all out.

[lausan]

Originally Posted by alwburgess

Last night after much surfing I purchased 4 x 6 MYW disney tickets and 4 X 5 park flex tickets from undercover tourist. I had already realised That the flex tickets didnt mention Aquatica so was going to buy from TCD as they were offering as cheap a price as anywhere, but for some silly reason I forgot and decided to order all my tickets from the same place.
As soon has I had confirmed and printed off my receipts it struck me what I had done and I emailed staight away but they are not open over the weekend which may be my saving grace as you can change your order if the tickets havent been dispatched.
Its not the end of the world I know but to buy seperate Aquatica tickets will lose me any savings I was making.

Anyone else had similar problems that they have managed to sort out.
I have a UK phone number but can't ring until tomorrow

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someone on here was asking about refunds not sure if this will help you
Read this on their site
What happens if I want a refund?


Attraction ticket purchases are refundable (except Cirque du Soleil - La Nouba). Even if the tickets have been shipped! Please contact us.

The tickets must be un-used.
Expired tickets, or any ticket not currently sold on this site, are non-refundable.
A re-stocking fee of 5% of the total order amount will be charged to cover shipping, handling & the processing fees associated with accepting your credit card.
Your comfort in dealing with us is a priority, which is why common sense is used when handling your personal details.

[Guest]

Thanks Lausen

I am hoping that the tickets will not be dispatched before they get my email otherwise it looks like I will have to get them upgraded at the parks CS. My problem was seeing that they were offering $1.98 to the £ for the purchases and I got carried away without reading the ticket info properly.

[lausan]

Originally Posted by alwburgess

Thanks Lausen

I am hoping that the tickets will not be dispatched before they get my email otherwise it looks like I will have to get them upgraded at the parks CS. My problem was seeing that they were offering $1.98 to the £ for the purchases and I got carried away without reading the ticket info properly.

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hope all goes well

Good Luck

[ias1663]

good luck im sure you will be able to straighten it out they are quite helpful there .

[Guest]

thanks for all the advice, I received an email this morning from the company and the they will have the flex ticketplus in stock at the end of the week so are going to hold back my order until then.
I am just to glad to have got it sorted.

[lausan]

Originally Posted by alwburgess

thanks for all the advice, I received an email this morning from the company and the they will have the flex ticketplus in stock at the end of the week so are going to hold back my order until then.
I am just to glad to have got it sorted.

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thats good

[DIBBadmin]

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