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30 Nov 19, 11:18 AM |
#31
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Imagineer
Join Date: Jun 16
Location: God's Own Country
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That is surprising I have had stuff repaired 2+ Years on no problem. Your friend should just threaten small claims and contact Trading Standards.
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30 Nov 19, 11:31 AM |
#32
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Imagineer
Join Date: May 04
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I’d like to think that if it had been me, I’d have been able to get them to fix the phones. I’ve heard that they often tell people they have pay then at the last moment waive the charge.
However if you’ve got a 2yr guarantee it takes all the hassle away. Trading Standards hasn’t really existed for consumers for years - you’lll be referred to Citizens Advice. Edited at 01:55 PM. |
30 Nov 19, 01:53 PM |
#33
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VIP Dibber
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Thanks for starting this thread, gave me an idea for a present and where to get it from! I’m in a similar hand down of old i pads situation and the oldest one is on it’s last legs.
Have always been happy with John Lewis service, they replaced my laptop without hassle when that stopped working. |
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