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5 Dec 21, 01:52 PM |
#1
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Imagineer
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BA lost bags
What a joke
Since reporting them lost when I returned home on Thursday I’ve had 4 different stories haven’t a clue where they are Then they are still in Orlando then oh they are at Chicago and hey this morning they are back at Orlando Now trying to tell me I should have picked up the bags at Chicago and rechecked them and me in even although I made sure they and I was checked in all the way to Glasgow have the boarding passes and baggage tabs to prove that In other words they haven’t a clue Livid to say the least |
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5 Dec 21, 02:06 PM |
#2
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Imagineer
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We landed Christmas Day once coming back from Vegas via LAX we had 5 hours in the airport.
Got to LHR and no bags my wife started to get cross with the guy at LHR I pulled her back and the guy took details saying we would have them Boxing Day and he thought that they were still in LAX. We had them delivered a couple of days later |
5 Dec 21, 02:10 PM |
#3
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VIP Dibber
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Oh no what a right pain in the backside.
We've had our luggage lost twice, both on connecting flights, when bags had been checked in through to the final destination. Having to fill in the lost luggage form where they ask what's in the bag was a bit of pain, in the end I wrote "lots of dirty washing and souvenirs". Fortunately the bags were all returned eventually. I hope it's not too long until they are flown home.
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Abby New pre trip report - Summer 2024 Link to all my completed trip reports 2017: NYC and Orlando. Salzburg. Boston. 2018: Orlando. Berlin. 2019: DLP. Orlando. Washington DC. 2020: DLP. 2021: Jamaica. Rome. 2022: Orlando. 2023: Orlando. Niagara and Toronto. |
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5 Dec 21, 02:31 PM |
#4
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Apprentice Imagineer
Join Date: Jun 13
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5 Dec 21, 03:06 PM |
#5
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Thread Starter
Imagineer
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It’s the fact that they haven’t a clue
I’m really tempted to tell them to hang on to them at MCO and I’ll collect in January but They would likely loss them again BA are blaming AA told the guy that didn’t wash it was booked through BA not my fault the first leg wasAA |
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5 Dec 21, 03:11 PM |
#6
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Bon viveur and shopaholic
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What a pain Helen. When I arrived at New York last month they told connecting passengers that they had to collect their bags even if they had a through ticket and had checked them in for the whole journey. Something to do with new security rules
However when I left Boston I came home via JFK and my bags were sent through so not sure if the rules are changing or not 🤷🏻 |
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5 Dec 21, 03:15 PM |
#7
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Thread Starter
Imagineer
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Colette I actually asked this and was told no you don’t even have to make yourself know at Chicago
So I went for something to eat then to the gate when my group was called my boarding pass wouldn’t scan neither would anyone else’s who were on a domestic transfer for the flight so I’m sure the bags were not put on At the gate they told us you should have rechecked left hand etc |
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5 Dec 21, 03:26 PM |
#8
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Bon viveur and shopaholic
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What a nightmare. Hope they turn up soon, last thing you want to be doing is chasing your bags around the US
Funny you should mention the boarding pass as I was given them for high flights at Boston as well as having them on my phone but at JFK they insisted on giving me new ones |
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