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Old 3 Aug 18, 09:25 AM  
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#31
BrightlyBob
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Sounds very much like Florida Masters put you through this so they could trouser £1000. I’d be fuming. They need to pass that saving back to you!
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Old 3 Aug 18, 09:31 AM  
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#32
Adultdisneyfan
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So you paid extra to VA for the bubble seats and as FM have cancelled you to save money for themselves you’ve lost that money? If true that’s a scandal and I’d be reporting FM to ABTA
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Old 3 Aug 18, 10:25 AM  
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#33
darbs
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Hope you get this sorted x
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Old 3 Aug 18, 10:52 AM  
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#34
mick
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Hope you manage to sort it out

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Old 3 Aug 18, 11:12 AM  
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#35
DisneyBobby
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Finally got through myself...

Now got to wait for a phone call & see what is going on.

Cheers for the help fellow dibbers
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Old 3 Aug 18, 11:41 AM  
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#36
Eloise73
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I would definitely report them to ABTA. Its outrageous.
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Old 3 Aug 18, 11:53 AM  
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#37
DisneyBobby
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Originally Posted by DisneyBobby View Post
Finally got through myself...

Now got to wait for a phone call & see what is going on.

Cheers for the help fellow dibbers
After a conversation with Lee, I've bee told ' that someone in the ticketing team didn't do the booking correctly hence why I've a new booking & new reference number' Florida Masters are now on the phone to VA to get the seats back for us in the bubble, god knows how they will do this as some folks have already got row 80 in the way to Orlando...

Been told that I'll get a phone call later confirming all this & I'll also get my tickets issued so that none of this happens again...

Fingers crossed!
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Old 3 Aug 18, 12:19 PM  
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#38
amf
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Originally Posted by DisneyBobby View Post
After a conversation with Lee, I've bee told ' that someone in the ticketing team didn't do the booking correctly hence why I've a new booking & new reference number'
I'm sure that when they were telling you this, there was a band playing "believe it if you like" in the background

Good luck...I hope this is soon resolved for you - you don't need this stress I'm sure
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Old 3 Aug 18, 12:28 PM  
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#39
Big Donald 1983
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My wife is a TA (not Florida) and generally TA’s don’t book the flights but hold them off and pay when they need to be ticketed. I would imagine your TA has gone to ticket the flights and noticed they can get them cheaper and rebooked. Not nice but it’s the way they work.
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Old 3 Aug 18, 12:30 PM  
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#40
Northerndave
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Originally Posted by DisneyBobby View Post
After a conversation with Lee, I've bee told ' that someone in the ticketing team didn't do the booking correctly hence why I've a new booking & new reference number' Florida Masters are now on the phone to VA to get the seats back for us in the bubble, god knows how they will do this as some folks have already got row 80 in the way to Orlando...

Been told that I'll get a phone call later confirming all this & I'll also get my tickets issued so that none of this happens again...

Fingers crossed!
Don't believe a word, they rebooked you to save themselves a grand in cash, thinking you'd only find out at the airport.

Hope they realised that what they might have saved will pale compared to the amount they will now lose
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