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7 Aug 21, 05:30 PM |
#11
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Bon viveur and shopaholic
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7 Aug 21, 06:32 PM |
#12
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Imagineer
Join Date: Aug 08
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I have very thick wavy shoulder length hair and it's constantly wrapped round the brush head, I usually cut it from the roller and end up with a huge lump of hair, maybe it's my hair that's the problem and not the dyson, mind you it does work great for about four months so I don't really blame my hair for it's performance
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Nov 2009...Windsor Hills. Oct 2011...Windsor Hills Nov 2013...Highgrove. Nov 2014...Highgrove Aug 2015...Clearwater & RPR. Aug 2016...Westridge & Sapphire Falls. Aug 2018...Westridge. Aug 2019... Miami & Solterra Resort |
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7 Aug 21, 07:20 PM |
#13
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VIP Dibber
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I do not know who the Shark gets so much love, unfortunately it does and I am another convinced to swap from Dyson just over a year ago too.
At first we were regularly having to pull it apart to declog it, but we seemed it have cracked that now, I have no idea how. It still falls over, is extremely heavy and the anti hair wrap definitely does not work. I really hated it for the first 12 months and am just about getting used to living with it. Sorry, can’t answer your actual question as my grumbles are not something I would contact customer services over. I am trying to think of the legalities of it and certainly they are entitled to choose either to repair or replace after thirty days. I suspect the law is silent on whether the repair needs to match aesthetically, so I am drawing a blank on that. |
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7 Aug 21, 07:24 PM |
#14
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Imagineer
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7 Aug 21, 11:18 PM |
#15
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Imagineer
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I have a cordless shark and I spend more time cleaning it than I do using it on floors! The dust compartment is tiny, the filters get clogged with dust very quickly, hair gets wrapped round the bar and also in the suction filter, and stuff gets spat out all the time. The battery runs out after two rooms. The only thing I like about it is it’s lightweight and manouverable.
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Easter 2011 Legacy Park Villa fl. Aug/Sept 2013 Thousand Oaks Villa fl. April 2015 Lake Wilson Preserve Villa fl. May 2017 the sanctuary, West Haven villa Fl. October 2019 Pier 60 & Highlands Reserve villa fl May 2020 endless summer and Aventura |
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8 Aug 21, 08:27 AM |
#16
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Thread Starter
Imagineer
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I lived mine at first but I am finding the same as above now and it does need to be cleaned a lot. I even find it really quite heavy ! I don’t have the battery problem though, just the regularly switching off and not picking up like it did.
I am ringing them again today to see what they are going to do. Really annoyed they are now not replying to emails. Shark have changed their minds ! It is now the motor, should arrive tomorrow so let’s see if it works. To be honest the motor does seem to make more sense as the fault. Edited at 11:10 AM. |
22 Sep 21, 09:14 PM |
#17
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Imagineer
Join Date: Jun 07
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I’ve come back to this as I’ve been using my man’s shark. It’s one with the dust compartment at the top, meaning you can’t stand it up and have to carefully balance it. I don’t know if it’s because I’m short, but I find it a really awkward angle to have to hold it at and it feels heavy with the dust compartment at the top. I like the idea of a cordless still.
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22 Sep 21, 10:11 PM |
#18
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VIP Dibber
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Shark is shocking and yeah the anti hair wrap is pants. I had a Miele previously until it broke after a lot of years and now I want another one. Waiting for Black Friday deal.
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