How temperamental is MDE

rsvdaz · 1 Jan 18, 07:20 PM

Just made a room booking, it showed up ok on MDE but an hour later it can't be found or linked - not used MDE for a couple of years does it drop reservations.
Also how soon do the Magic Bands appear, can you still choose colours for collection at check in?

princess1706 · 1 Jan 18, 07:39 PM

There must be a glitch with the site our booking linked weeks ago and I�ve just logged on to the same message, no reservation can be found and my friends and family list has gone

Bal · 1 Jan 18, 08:25 PM

It can be glitchy. It runs off Amazon AWS, so if that experiences problems the Disney site can be there, but the resources (such as bookings) may not be. I've certainly seen that a few times in the past. Also, it was an extremely busy day at Disney yesterday, so the service may have struggled.

If you made a room booking, you should have got an email with a booking reference to go with it. I would not make another booking until I have confirmed if that is in place on not. If in doubt, I would call Disney directly.

rsvdaz · 1 Jan 18, 08:46 PM

Thanks Both,
It's all showing again now (also received the email)
Managed to customise the magic bands as well